I am a hardworking, responsible and friendly with three years experience and a solid background in the food and the customer service field. I am highly skilled at meeting the needs of diverse customers while keeping calm and maintaining professionalism. With a history of delivering speedy service, working for long periods and training as a Barista, I have been well placed to train incoming staff while continuing to provide excellent customer service.
In my role as a manager, I completed admin roles as well as maintaining high standards of the shop. I provided training and support for the team to hit weekly and quarterly targets in different areas of the shop. I adapt to shifting seasonal needs, demands and priorities. I Communicate deals and specials to customers and provide feedback to management.