Summary
Overview
Work History
Education
Skills
References
New build projects
Timeline
Generic

RINGO SO

Auckland,AUK

Summary

Warehouse, Production & QA Manager with 24 years’ experience in large-scale FMCG manufacturing and warehousing environments. Currently holding dual responsibility as QA Manager and Production Supervisor, leading site quality systems alongside warehouse and production operations. Proven leader of teams of 25+ staff, consistently delivering KPIs for productivity, inventory accuracy, safety, and quality. Strong expertise in MPI, GMP, SQA, biosecurity, and audit leadership. Approved Person (AP) – MPI (Handling All Imported Goods) with a current forklift licence. Highly computer literate with strong Microsoft Office skills and rapid adoption of MRP / ERP systems. Fluent in both English and Cantonese, enabling clear communication across multicultural teams

Overview

25
25
years of professional experience

Work History

Production Supervisor

Serious food Co
06.2025 - Current

Led site Quality Assurance and Production functions, ensuring compliance with MPI, GMP, SQA, and company standards.

Managed food safety systems, documentation control, corrective actions, and audit readiness as site QA Manager.

  • Achieved successful completion of MPI and SQA audits, confirming full site compliance.
  • Supervised daily warehouse and production operations, including storage, movement, and dispatch of finished goods.
  • Oversaw goods receipting, inventory control, stock accuracy, and warehouse housekeeping practices.
  • Coordinated raw material imports as MPI Approved Person, ensuring biosecurity and documentation adherence.
  • Monitored picking, packing, and dispatch accuracy, implementing corrective actions when necessary.
  • Tracked labor hours and staffing levels to align with operational targets.

Seasonal Supervisor

Kraft Heinz Watties
Hastings, NZ
01.2017 - 06.2025
  • Led a team of up to 25 employees, ensuring daily production targets were met.
  • Prioritised training initiatives and promoted health and safety practices.
  • Coordinated workflow and conducted training sessions for new staff.
  • Identified equipment malfunctions and product defects, leading to timely machine adjustments and reduced downtime.
  • Developed and implemented inspection strategies for early risk identification.
  • Maintained daily production logs, reported incidents, and addressed non-conformance issues.
  • Designed efficient work schedules to meet deadlines and ensure fully staffed shifts.
  • Successfully led a team to consistently meet and exceed production targets.
  • Managed staff from different departments to relieve during lunch breaks, helping increase production targets by 10%.

Project Manager

Self-Managed Residential Construction Projects
Hastings, NZ
02.2008 - 10.2022
  • Solely responsible for timely project completion, cost control, and compliance with health and safety regulations
  • Ensured projects were constructed in accordance with plans, specifications, and local building codes
  • Managed field crew and subcontractor schedules, performed quality control duties, and coordinated work according to plans and specifications
  • Worked with local hardware stores to ensure building materials were supplied and delivered on schedule
  • Communicated with architects regarding any design changes or issues
  • Conducted safety surveys and inspections, prepared reports, and implemented corrective measures
  • Maintained construction schedules and provided updates to clients and lead installers
  • Conducted pre-construction meetings, supervised all subcontractors, and performed job site estimating.

Machine Operator/Trainer

Kraft Heinz Watties
Hastings, NZ
01.2008 - 12.2016
  • Trained new machine operators on standard operating procedures, safety protocols, and equipment handling
  • Conducted regular machine maintenance checks and coordinated with the engineering team for repairs
  • Improved machine efficiency by implementing preventive maintenance schedules and troubleshooting issues promptly
  • Monitored production lines to ensure product quality and adherence to production standards
  • Reduced downtime through proactive maintenance and operator training.

Machine Operator/Packer

Kraft Heinz Watties
Hastings, NZ
02.2001 - 12.2007
  • Stocked and sorted packaging supplies to maintain consistent productivity
  • Monitored and adjusted machine settings to ensure product quality and accuracy
  • Counted and recorded finished and rejected packaged items
  • Recognised for maintaining a high accuracy rate in packaging and quality control.

Education

Skills

Warehouse and production supervision

  • Inventory accuracy management
  • Goods receipt and dispatch
  • Packing efficiency
  • KPI achievement
  • Production scheduling
  • Supplier coordination
  • Continuous improvement initiatives
  • Multilingual communication (English, Cantonese)
  • Health and safety compliance

Risk assessment

  • PPE programs
  • Incident prevention strategies
  • Machine safety oversight
  • Contractor induction processes
  • Audit readiness

References

  • Manufacturing, Malcolm Reid, Site Manager, Kraft Heinz Watties, +64 21679384
  • Manufacturing, Paul Bullivant, Engineering Manager, Kraft Heinz Watties, +64 21732325
  • Manufacturing, Renee Lowe, Head of Quality Manager, Ziwi Petfood Napier, +64 272784200
  • Manufacturing, Mike Le Geyt, Senior Inventory Controller, McCain Food, +64 273073241
  • Project Management, Karl Trafford, Business Growth Manager, Kiwibank, +64 211395898
  • Project Management, Israel McNabb, Owner/Director, IJM Construction LTD, +64 278412262
  • Project Management, Patrick Wall, DIRECT Electrical LTD, +64 277419702

New build projects

  • 2008: 398 Southland Place, Hastings
  • 2011: 10 Barcroft Street, Frimley, Hastings
  • 2015: 5 Sixty Mile Close, Frimley, Hastings
  • 2018: 42 Arbuckle Road, Frimley, Hastings

Timeline

Production Supervisor

Serious food Co
06.2025 - Current

Seasonal Supervisor

Kraft Heinz Watties
01.2017 - 06.2025

Project Manager

Self-Managed Residential Construction Projects
02.2008 - 10.2022

Machine Operator/Trainer

Kraft Heinz Watties
01.2008 - 12.2016

Machine Operator/Packer

Kraft Heinz Watties
02.2001 - 12.2007

RINGO SO