Rintu Merin Varghese
Timaru,CAN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Immigration Specialist
Wipro Technologies
04.2019 - 12.2023
- Illustrated immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries.
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
- Maintained public access files to facilitate compliance, documentation and execution of immigration policies and procedures.
- Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
- Identified potential issues and concerns and proactively escalated to manager to reduce barriers.
- Liaised with coworkers and immigration candidates to answer questions, resolve issues and explain immigration policy.
- Improved client satisfaction with timely communication and accurate information on immigration status updates.
- Worked on 'Labor Condition Application' processing, including initiation, procurement and release for filing petitions with USCIS.
- Explained visa rules and regulations to comply with Department of Labor.
Executive
Wipro Technologies
03.2018 - 04.2019
- Identified and qualified customer needs, assessed opportunities to improve processes and execution.
- Collaborated with various channels and shared profiles to the management for screening as per the job description.
- Collaborated with the candidates and selection panel for scheduling the interviews.
- Reported issues to higher management with great detail and shared the weekly dashboards for each client.
Senior Project Engineer
Wipro Technologies
02.2016 - 01.2018
- Creating and maintaining reports, dashboards, and other data visualization tools.
- Developing reusable objects (facts, attributes, filters etc.) for information products.
- Experience with SAP Business Objects tools like Web Intelligence and Desktop Intelligence.
- Troubleshooting issues with reports, dashboards, and universes.
- Providing post-implementation support.
- Prepared and managed system documentations for special cases.
- Managing security profiles and user access.
- Participating in UAT (User Acceptance Testing).
- Mapping developed reports to portals.
Senior Project Engineer
Wipro Technologies
10.2015 - 11.2016
- Done reconciliation using IntelliMatch tool.
- Developed ETL mappings using various transformations in order to generate the preprocessing files for reconciliation.
- Scheduled the jobs using ControlM.
- Worked as UAT coordinator
Education
Master of Technology (Integrated) - Information Technology
Vellore Institute of Technology
India01-2019
Bachelor of Science - Computer Science
Mahatma Gandhi University
India01-2015
Skills
- Immigration case file strategies
- Cross-cultural communication
- Critical thinking
- Case management proficiency
- Problem-Solving Skills
- MS Office, SQL
Timeline
Immigration Specialist
Wipro Technologies
04.2019 - 12.2023
Executive
Wipro Technologies
03.2018 - 04.2019
Senior Project Engineer
Wipro Technologies
02.2016 - 01.2018
Senior Project Engineer
Wipro Technologies
10.2015 - 11.2016
Master of Technology (Integrated) - Information Technology
Vellore Institute of Technology
Bachelor of Science - Computer Science
Mahatma Gandhi University
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