Rinu Raphael
Christchurch,Canterbury
Summary
Driven Health Care Assistant with proven expertise in patient care and empathy from Bupa Care Services. Excelled in infection control and patient-focused care, enhancing recovery outcomes by 30%. Skilled in time management and providing emotional support, I contributed to quality improvement initiatives, ensuring high standards of care and patient satisfaction.
Overview
3
3
years of professional experience
Work History
Health Care Assistant
Bupa Care Services
New Zealand
09.2021 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
- Facilitated smooth patient transfers by coordinating with interdisciplinary teams and families for seamless transitions.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Demonstrated commitment to quality improvement initiatives within the facility, contributing ideas for process enhancements that benefited both staff and patients alike.
- Proactively addressed potential issues by consistently monitoring patients'' progress, making adjustments to care plans when necessary to optimize outcomes.
- Supported patients'' physical therapy goals through guided exercises and range of motion activities.
- Improved overall wellness through providing educational materials on preventative measures and self-care strategies tailored to each patient''s unique needs.
- Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Education
Post Graduate Diploma In Applied Sciences Level 8 - Science Education
Lincoln University
Lincoln, CAN05.2020
Masters In Microbiology - Microbiology
Mahatma Gandhi University
Kerala07.2018
Bachelor Of Science In Microbiology - Microbiology
Mahatma Gandhi University
Kerala08.2016
Skills
- Time Management
- Patient Care
- Patient-focused care
- Supporting personal needs
- Dementia and Alzheimer's knowledge
- Feeding Assistance
- Meal Preparation
- Empathy and Compassionate Care
- Attention to Detail
- Patient Positioning
- Calm Under Stress
- Mobility Assistance
- Care Monitoring
- Recording vital signs
- Oral Hygiene
- Documenting behaviors
- Emotional and Social Support
- Transporting patients
- Heavy Lifting
- Infection Control
- Family Communication
- Caregiver Relations
- Administering Medications
- Home Care Aide (HCA)
- Room Cleaning and Restocking
- Specimen Collection
- Light Housekeeping
Timeline
Health Care Assistant
Bupa Care Services
09.2021 - Current
Post Graduate Diploma In Applied Sciences Level 8 - Science Education
Lincoln University
Masters In Microbiology - Microbiology
Mahatma Gandhi University
Bachelor Of Science In Microbiology - Microbiology
Mahatma Gandhi University