RIPEKA AWHIMATE (BECKY)

• Menu Design
• Adhere to Nutrition Standards as set out by Ka Ora Ka Ako
• Stock Orders
• Liaise with Principal of School
• Liaise with MOE
• Liaise with Sales Reps
• FCP
• Staff Training
• Cooking Meals

• Overseeing and Training junior staff
• Cashing up & Lock up
• Offered professional cuts to Men, Woman & Children.
• Initiated and engaged clients in conversations as part of personalized service.
• Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Held weekly team meetings to inform team members on company news and updates.

Role model, lead and support the Health Champions in the Bay of plenty region to ensure the identified health programmes in designated schools function in an effective manner.

Performance Measures:

• Liaison between team members, families,school & staff.
• Conduct all interpersonal relationships with respect, sensitivity and cultural awareness.
• Give accurate information in a timely manner to families and Schools.
• Complete all documentation related to the assigned role in an accurate and timely manner.
• Provide a weekly data report.
• Ensure data is collected and entered correctly, in a timely manner into selected Apps at all times.

Other key attributes:

Worked unsupervised also as part of a team.

Good understanding of Confidentiality and Child protection policies.

Meeting and exceeding targets.

Reporting through Canvas, Emails, Microsoft Excel and Microsoft Word

• Initiated and engaged clients in conversations as part of personalized service.
• Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
• Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
• Investigated and resolved complaints to satisfy guests and maintain good business practices.
• Demonstrated thorough knowledge of all salon products and services.
• Offered professional cuts, color services and extensions to salon customers.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

• Overseeing and Training junior staff
• Cashing up & locking up
• Initiated and engaged clients in conversations as part of personalized service.
• Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
• Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
• Investigated and resolved complaints to satisfy guests and maintain good business practices.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Developed loyal following of clients by providing high-quality services.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Provided pre- and post-service consultations to accurately assess clients' needs.
• Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
• Demonstrated thorough knowledge of all salon products and services.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
• Increased revenue through effective customer service and inventory management.
• Offered professional cuts, color services and extensions to salon customers.

• Acting Manager
• Overseeing and training junior staff
• Banking
• Cashing up & Locking up
• Offered professional cuts to Men, Woman & Children.
• Initiated and engaged clients in conversations as part of personalized service.
• Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.

• Acting Manager
• Overseeing and training junior staff
• Banking
• Cashing up & Locking up
• Offered professional cuts to Men, Woman & Children.
• Initiated and engaged clients in conversations as part of personalized service.
• Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.