Summary
Overview
Work History
Education
Skills
Availability
Affiliations
Certification
Languages
References
Timeline
Generic

Rishav Nabh

22 Flat Bush, Otara,Auckland

Summary

Dedicated and results-oriented Customer Service Professional with two years of experience seeking to leverage strong communication and problem-solving skills in a dynamic customer service role. Proven ability to provide exceptional customer support, resolve inquiries efficiently, and ensure customer satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Assistant

Shosha Vaporizer
Taranaki, New Plymouth
07.2023 - 03.2024
  • Assisted customers in selecting merchandise, providing product information, and offering recommendations to meet their needs
  • Operated cash register and processed transactions accurately and efficiently, including handling cash, credit cards, and other forms of payment
  • Maintained a clean and organized store environment, including restocking shelves, arranging displays, and ensuring merchandise presentation
  • Addressed customer inquiries and concerns promptly and professionally, resolving issues to ensure a positive shopping experience
  • Collaborated with team members to achieve sales goals and enhance customer satisfaction, contributing to a positive work environment.

Bar Attendant

Arranged Marriage
Taranaki, New Plymouth
02.2023 - 05.2023
  • Greeted customers, answered questions, and provided information about the bar's menu.
  • Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
  • Maintained a clean and orderly work area, including stocking glasses and utensils as needed.
  • Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.

Commercial Cleaner

Horoia
Taranaki, New Plymouth
05.2023 - 07.2023

Customer Service Representative

Teleperformance
  • Handled inbound and outbound customer calls, emails, and live chats, addressing inquiries, resolving issues, and providing product information
  • Demonstrated exceptional patience and empathy in dealing with customer complaints, resulting in a high rate of issue resolution and customer satisfaction
  • Processed orders, returns, and exchanges accurately and efficiently, ensuring timely delivery and resolution
  • Maintained up-to-date knowledge of company products, policies, and procedures to provide accurate information to customers
  • Collaborated with cross-functional teams, including sales and operations, to address customer needs and improve service delivery.

Education

Bachelor of Science - Highway Technology

Western Institute of Taranaki
New Plymouth, NZ
11-2024

Bachelor of Science - Mechanical Engineering

GNDU
Amritsar
05-2019

Skills

  • Strong interpersonal and communication skills
  • Excellent customer service skills
  • Cash handling and transaction processing
  • Ability to work effectively in a team environment
  • Attention to detail and accuracy
  • Ability to multitask and prioritize tasks
  • Complaint Handling

Availability

Anytime

Affiliations

  • Vollyball Player
  • Exploring new places

Certification

  • Full class 1 NZ driving licence

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

References

   

  • Prince (Area Manager)
  • Work contact-06 759 0009
  • Mobile contact-0297777702

53 Devon Street West, New Plymouth Central, New Plymouth 4310

Timeline

Retail Assistant

Shosha Vaporizer
07.2023 - 03.2024

Commercial Cleaner

Horoia
05.2023 - 07.2023

Bar Attendant

Arranged Marriage
02.2023 - 05.2023

Customer Service Representative

Teleperformance

Bachelor of Science - Highway Technology

Western Institute of Taranaki

Bachelor of Science - Mechanical Engineering

GNDU

Similar Profiles

CREATE PROFILE
Rishav Nabh