Rishi Mishra
Epsom, Auckland,New Zealand
Summary
Sales professional with extensive experience in business development and client relationship management at Intellicus Technologies. Proven expertise in SaaS solutions and consultative selling, resulting in substantial revenue growth. Skilled in utilising AI-driven analytics to improve operational efficiency and build strong client partnerships through effective communication.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Part Time
Precision Total Office Solution
, New Zealand
01.2026 - Current
- Managed client relationships, facilitating successful deal closures.
- Delivered comprehensive customer service, ensuring client satisfaction throughout the process.
- Drove sales growth through targeted selling and strategic marketing initiatives.
- Coordinated furniture delivery and assembly for timely customer fulfillment.
Volunteer
Elizabeth Knox Home and Hospital
, New Zealand
11.2025 - Current
- Facilitated daily activities and social interaction for elderly residents to enhance their quality of life.
- Displayed empathy and professionalism while assisting residents with their needs.
- Delivered companionship and emotional support to foster a welcoming environment.
- Aided staff with non-medical tasks to ensure smooth operations.
Assistant Manager
Intellicus Technologies
, India
04.2022 - 09.2025
- Developed customized business intelligence solutions for B2B clients, focusing on WFM use cases and interactive dashboards.
- Automated reporting processes using AI-driven analytics, improving operational efficiency.
- Fostered strategic partnerships with ISVs to enhance enterprise solution capabilities.
- Collaborated with marketing teams to align outreach efforts with campaigns, enhancing engagement.
- Served as first point of contact for clients, resolving queries and concerns efficiently.
Sales Specialist
Newage Software and Solutions
, India
07.2021 - 04.2022
- Delivered product demos to CXO-level clients, successfully converting leads into sales and strengthening client relationships.
- Spearheaded lead generation for B2B sales through targeted outreach via 3CX Calling, enhancing client engagement.
- Provided SaaS-based ITES solutions, generating and closing SQL opportunities, contributing to revenue growth.
- Built and managed sales pipelines, sharing qualified leads with UK and UAE sales teams.
Assistant Manager
Kalkine Solutions Pvt Ltd
, India
05.2019 - 08.2019
- Secured $12,000 in new business from Australian clients in 3 months.
- Directed lead generation initiatives and coordinated timely service delivery to customers.
- Coordinated team efforts to enhance project timelines and deliverables.
- Assisted in managing client relationships and ensuring service satisfaction.
- Developed training materials for new employees to improve onboarding processes.
Assistant Manager
Magic Bricks, Times of India
, India
05.2013 - 05.2019
- Managed projects for over 350 clients, achieving desired outcomes and fostering relationships with notable companies such as Supertech, Ajnara, Gaur, Godrej, Ruhani Group, DLF, and Omaxe.
- Oversaw client account management, focusing on relationship building and retention strategies to boost loyalty.
- Coordinated with web design, content, and activation teams to support client activations and property listings for lead generation.
- Contributed to completion of over 1,500 CRISIL certification processes for diverse clients.
Client Partner
Franklin Covey South Asia
, India
07.2012 - 05.2013
- Secured deal with Ameyo (Drishti Soft Solutions Pvt. Ltd.) for 50-person training, enhancing client training capabilities.
- Negotiated sales with HR heads and leadership team members for both in-house and external training programs.
- Utilized consultative selling by meeting directly with clients to offer tailored solutions.
- Generated qualified leads through cold calling and targeted emails, effectively communicating workshop benefits and features.
- Conducted training needs analysis, competency mapping, presentations, and 360-degree pre- and post-training profiling.
- Achieved Rs. 31 Lakhs in sales against yearly target of Rs. 35 Lakhs, contributing to overall revenue goals.
Client Partner
India Mart Intermesh Pvt. Ltd
, India
05.2010 - 06.2012
- Managed inside sales processes for Chinese clients, enhancing client engagement and revenue potential.
- Addressed inbound queries from both international and national clients, promoting and selling B2B and B2C services via email, chat, and phone, while providing post-sale support.
- Met outbound call quotas and successfully handled inquiries, securing qualified meetings each month through effective cold calling, objection handling, and face-to-face interactions.
- Built strong sales funnel and compiled weekly productivity reports for management to inform strategic decision-making.
Education
MBA -
ICL Business School
New Zealand03.2027
BBA -
Indraprastha Institute of Technology & Management
New Delhi01-2007
XII -
Sir Padampat Singhania Education Centre
Kanpur01-2004
X -
Sir Padampat Singhania Education Centre
Kanpur01-2002
Skills
- Lead generation
- Client relationship management
- Sales management
- Key account management
- Consultative selling
- International sales
- SaaS solutions expertise
- Zoho CRM proficiency
- Sales Navigator
- ZoomInfo research
- AI analytics
- Customer relations
Certification
- Inside Sales (LinkedIn)
- Key Account Management (LinkedIn)
- Advanced Lead Generation (LinkedIn)
- Business-to-Business Sales (LinkedIn)
- Lead Generation Foundations (LinkedIn)
- Lead Generation_ Social Media (LinkedIn)
- Developing Your Emotional Intelligence (LinkedIn)
- LinkedIn Sales Navigator (LinkedIn)
- Interpersonal Communication (LinkedIn)
Accomplishments
- Crowned as Mr. IITM in 2007
- Obtained 1st position in Intra College Ad-Mantra Competition in 2005
- 3rd position in Intra College Debate Competition in 2006
- 1st position in Intra College Play Competition in 2007
- 1st position in Dramatics in 2007
- Received Letter of Appreciation from College in 2007
Personal Information
Date of Birth: 02/10/85
Timeline
Part Time
Precision Total Office Solution
01.2026 - Current
Volunteer
Elizabeth Knox Home and Hospital
11.2025 - Current
Assistant Manager
Intellicus Technologies
04.2022 - 09.2025
Sales Specialist
Newage Software and Solutions
07.2021 - 04.2022
Assistant Manager
Kalkine Solutions Pvt Ltd
05.2019 - 08.2019
Assistant Manager
Magic Bricks, Times of India
05.2013 - 05.2019
Client Partner
Franklin Covey South Asia
07.2012 - 05.2013
Client Partner
India Mart Intermesh Pvt. Ltd
05.2010 - 06.2012
MBA -
ICL Business School
BBA -
Indraprastha Institute of Technology & Management
XII -
Sir Padampat Singhania Education Centre
X -
Sir Padampat Singhania Education Centre