Ritu Sharma
Auckland,New Lynn
Summary
Experienced Managing Consultant with a strong background in IT project management. Proven ability to lead and deliver complex projects, offering strategic insights and innovative solutions. Adept at navigating client relationships, driving business growth, and managing cross-functional teams.
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Project Manager
HCLTech
09.2024 - Current
- Lead and manage projects within the financial services sector, overseeing all phases from initiation to closure, ensuring alignment with business goals
- Collaborated with internal teams and engaged with external stakeholders, including clients and third-party vendors, to ensure seamless project execution
- Ensured project objectives are meet within scope, time, and budget while managing risks and resolving issues effectively
- Working closely with cross-functional teams to ensure successful project outcomes
- Prepare and present regular project updates to senior leadership and stakeholders
- Identify process improvements and opportunities for enhancing project efficiency and effectiveness
Project Manager
IBM
01.2018 - 08.2024
- Led various high-impact IT projects from inception to completion
- Managed project timelines, resources, and budgets to ensure successful delivery
- Collaborated with cross-functional teams and stakeholders to drive project goals
- Delivered strategic insights and innovative solutions to optimize client operations
- Defined project scope, objectives, and deliverables, creating detailed project plans
- Assembled and led project teams, assigning tasks and responsibilities to ensure effective collaboration
- Prepared and managed the project budget, ensuring financial constraints were met
- Developed and maintained project timelines, ensuring timely completion of milestones
- Identified potential risks and developed mitigation strategies to address them
- Maintained regular communication with stakeholders, providing updates and addressing concerns
- Ensured deliverables met required quality standards and resolved issues as they arose
PMO
IBM
07.2014 - 01.2018
- Coordinated and attended weekly project meetings across various streams, taking notes and distributing minutes
- Produced, updated, and maintained project maps/schedules, identifying key deliverables and the critical path, ensuring accurate data representation
- Generated monthly project reports from a top-level view to facilitate implementation
- Liaised with team managers to secure resources necessary for achieving project goals
- Tracked and reported on project tasks, milestones, and deliverables
- Identified and mitigated project issues/risks, maintaining an issue/risk register and escalating to senior management as needed
- Engaged with project stakeholders regularly
- Communicated project expectations effectively to team members and stakeholders
- Managed onboarding/offboarding, user access lists, separation of duties, and quarterly revalidations
- Participated in and successfully closed internal audits like DRA, RRA, and KCO
- Implemented business control processes on projects
- Developed solutions for new scopes of work and project change requests
- Generated monthly invoices and reconciled actual hours vs
- Forecasted hours
Operator – Data Entry
NZ Merchants
01.2014 - 10.2014
- Worked in Microsoft Navision Database
- Data Entry, Numeric and Alphanumeric
- Proven Accuracy and speed
- Handled high volume of data
Computer Faculty – Education Department
Punjab State Government
09.2009 - 07.2013
- Organized, maintained, and ensured the proper functioning of class systems
- Designed and developed instructional materials for computer education
- Managed and monitored student behavior
- Developed and implemented lesson plans and classroom activities, addressing student management issues
- Guided and provided feedback to students, enhancing their skills and knowledge
- Assisted the head of department with administrative tasks, including preparing online salary bills, collecting fees, handling the cash book, and maintaining the enrollment register
- Conducted group training sessions
- Taught software courses, including C Language, Microsoft Office (MS Word, MS Access, MS PowerPoint, and MS Excel), HTML, and Internet browsing
Document Coding Specialist & Customer Support
IDS InfoTech Ltd
09.2001 - 02.2003
- Documented coding processes
- Met deadlines and delivered projects on time
- Worked on various international projects
- Trained colleagues on different projects
Education
NZQA Level 8: Post Graduate Diploma - Computing
Unitec Institute of Technology
Master of Computer Application -
Punjab Technical University
Bachelor of Commerce -
Punjab University
Skills
- Project management
- Project planning and development
- Project scheduling
- Team collaboration
- Relationship building
- Strategic planning
- Client relations
- Customer relations
- Stakeholder communications
- Budgeting and forecasting
- Cross-functional collaboration
- Contract management
Certification
- PRINCE2 Foundation
- PMI-PMP
- PMI-ACP
- Generative AI for Project Managers
- Watsonx.ai Technical Sales Intermediate
- IBM Garage Essentials
- Microsoft Certified: Azure Fundamentals
- Enterprise Design Thinking Practitioner
- Banking Industry Jumpstart
Personal Information
Title: Project Manager / Managing Consultant
Awards
Best Performing student in PG Dip in Computing – Special Award Unitec
Referencecheck
Available Upon Request
Timeline
Project Manager
HCLTech
09.2024 - Current
Project Manager
IBM
01.2018 - 08.2024
PMO
IBM
07.2014 - 01.2018
Operator – Data Entry
NZ Merchants
01.2014 - 10.2014
Computer Faculty – Education Department
Punjab State Government
09.2009 - 07.2013
Document Coding Specialist & Customer Support
IDS InfoTech Ltd
09.2001 - 02.2003
Master of Computer Application -
Punjab Technical University
Bachelor of Commerce -
Punjab University
NZQA Level 8: Post Graduate Diploma - Computing
Unitec Institute of Technology
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