Riz Sari
Summary
Innovative and adaptable higher education professional seeking an advanced position within a university setting to contribute and build on my current skills and experience. Efficient administrator assistant with experience as a Scholarship Coordinator and in Admissions and Enrolments, with the ability to successfully deliver administrative support to internal teams, students, vendors, and key stakeholders. I am driven, motivated and passionate about high quality education and assisting in awarding hard work and due diligence to outstanding students. A great team player and independent worker with excellent organisational and multitasking skills, familiar with tertiary structures and confident in working with people from different walks of life.
Overview
14
14
years of professional experience
Work History
Group Services Administrator
University of Auckland
03.2017 - Current
- Providing administration, teaching and course support for academic staff within schools
- Setting up course information in the University’s Learning Management System, including uploading of lecture notes, entering marks, providing access and general enquiries
- Supporting academic staff in formatting exam question papers, processing and submission of exam results
- Assisting with the submission of final grades and production of grade distribution reports as required
- Gathering information for timetables and liaising with Student and Academic Services
- Recruiting actor patients
- Develop and foster relationships with relevant internal and external stakeholders.
- Providing administrative support for all school/department specific meetings, research support workshops, seminars
- Supporting academic service coordinator with travel bookings, raise purchase orders and receipting.
Receptionist/Booking Administrator
University of Auckland
01.2017 - 03.2017
- Dealt with all requests in an efficient and courteous manner
- Opened posts and forwarded them onto the relevant parties
- Scheduled appointments
- Maintained clean reception area
- Registered new patients and checked them in and out
- Accurately collected information and personal details about patients.
Scholarship Coordinator
Unitec
06.2015 - 12.2015
- Coordinated scholarship programmes
- Monitored scholarship students’ academic progress
- Liaised with pastoral care
- Supported students who were struggling to appropriate campus resources
- Worked within university system and policies.
Admission Specialist
Unitec Institute of Technology
03.2012 - 04.2015
- Processed students’ applications, enrolments, re-enrolments, and withdrawals
- Built relationships, promoted Unitec and its programs to prospective students
- Assessed applications against approved criteria and provided guidance to applicants and alternative offers
- Resolved enquiries relating to the assessment of applications
- Interviewed applicants via phone to determine motivation, interest, and eligibility
- Identified potential barriers during enrolment process and resolving them efficiently
- Secured applications from prospective students to reach planned enrolments each term
- Assessed and anticipated students’ problems and needs
- Referred students to relevant support across campus.
Placement Coordinator /Office Support
Life Recruitment Agency
06.2012 - 06.2013
- Provided administrative support as needed to ensure efficient and effective scheduling process
- Reminded clients of scheduled appointments via phone
- Collaborated with clients to ensure schedules aligned with overall company goal
- Demonstrated ability to use MS Office and general office equipment
- Created rosters for nurses and care givers
- Demonstrated respect for the privacy and confidentiality of patient’s protected health information
- Maintained regular and punctual attendance for nurses
- Monitored and adjusted, as necessary, all work centres to achieve efficiency
- Customer service
- Ensured all appointments were properly documented and recorded in company database.
Placement Coordinator /Office Support
Nightingale Recruitment Agency
04.2010 - 06.2011
- Detailed focus and analytical observations were required
- Allocated nurses and care givers to different Health Care Centres
- Created schedules
- Had a good working knowledge of a related scheduling system
- Entered data for the availabilities of pool nurses and caregivers
- Conducted reference checks, filling, and copying
Education
Bachelor of Business Admin. - Human Resources Management
Auckland University of Technology
Auckland, NZ2012
Skills
- Student Service Online
- Customer Service
- Service Cloud
- Attention to detail
- Analytical thinking
- Problem resolution
Key Skills And Experience
11 years’ experience within the Tertiary sector having held roles as – Group Services Administrator, Reception/Booking Administrator, Scholarship Coordinator and Admissions/Enrolments Administrator, Extensive knowledge of university administrative structures and student management, Outstanding administration, communication, and interpersonal skills, Extensive knowledge of student admission procedures, Working knowledge of or ability to quickly learn University infrastructure, policies and procedures, Ability to effectively communicate information in a clear and understandable manner, both verbally and in writing, Ability to respond professionally, promptly, and courteously to inbound calls, e-mails and faxed referrals and/or requests, Consistent in delivering excellent customer service, team spirit and student support, Great team player and independent worker, confident in working with a diverse range of people, Ability to build and maintain strong relationships with internal staff, students and stakeholders, Strong organizational and time management skills; ability to multi-task and prioritize to make sure tasks are completed on time., Can plan, prioritise and manage workload effectively with ability to multitask, Liaising with various personnel to ensure smooth running of day to day tasks and events, Able to secure and maintain integrity and privacy of confidential academic information
Attributes
- Adaptable and versatile to changing and fast-paced environments
- Dedicated and passionate to delivering excellent, positive and professional service
- Fast learner, committed to ongoing learning and continuous development
- Methodical worker with excellent attention to detail
- Ability to proactively use knowledge gained to improve processes and help refine procedures
Timeline
Group Services Administrator
University of Auckland
03.2017 - Current
Receptionist/Booking Administrator
University of Auckland
01.2017 - 03.2017
Scholarship Coordinator
Unitec
06.2015 - 12.2015
Placement Coordinator /Office Support
Life Recruitment Agency
06.2012 - 06.2013
Admission Specialist
Unitec Institute of Technology
03.2012 - 04.2015
Placement Coordinator /Office Support
Nightingale Recruitment Agency
04.2010 - 06.2011
Bachelor of Business Admin. - Human Resources Management
Auckland University of Technology
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