Rizka Purnama Sari
Newlynn,Auckland
Summary
Hard working and reliable with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in problem-solving and optimizing performance. Capable of working in individual or collaborating effectively with teams. Detail-oriented and problem-solver. Dedicated to customer focus, clear communication, and delightful patron experiences. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cook
Little Pearls Educare Center
Mt. Roskill, Auckland
03.2022 - 08.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ordered supplies as needed for the kitchen.
- Helped teachers on the floor with children during lunchtime as backup for teacher's aide.
Sushi Clerk
St. Pierre's Sushi
Mt. Roskill, Auckland
08.2018 - 08.2020
- Greeted customers, provided menu information and answered questions.
- Provided excellent customer service in a friendly manner.
- Prepared sushi ingredients such as cutting fish, rolling sushi, and making sauces.
- Followed proper food handling procedures at all times.
- Operated cash register to accept payment from customers.
Reservations Ticketing Officer
Singapore Airlines Limited
Jakarta, Indonesia
03.2015 - 08.2017
- Provided customer service and assisted customers by answering inquiries regarding flight schedules, fares, seat availability, and making changes to existing reservations.
- Issued tickets manually and electronically using the appropriate software systems.
- Maintained records of all transactions made at the ticket counter.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Inputted calls statistic data and transaction data.
Education
Bachelor of Economics - Management Marketing
Bina Nusantara University
Jakarta, Indonesia09-2018
Diploma - Amd, Par - Tourism
University of Indonesia
Depok, Indonesia09-2013
Skills
- Customer Service
- Food safety handling and Cooking
- Abacus and Amadeus system
- Microsoft Office and Google suite
- Communication and problem solving
Certification
- Abacus and Amadeus training
- Food handling and safety certification
- English language level 3 -employement
Languages
English
Professional
Indonesian
Native/ Bilingual
References
References available upon request.
Timeline
Cook
Little Pearls Educare Center
03.2022 - 08.2024
Sushi Clerk
St. Pierre's Sushi
08.2018 - 08.2020
Reservations Ticketing Officer
Singapore Airlines Limited
03.2015 - 08.2017
Bachelor of Economics - Management Marketing
Bina Nusantara University
Diploma - Amd, Par - Tourism
University of Indonesia
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