Roan O'Sullivan
Auckland,Eden Terrace
Summary
I am a dedicated professional adept in cleanliness standards and POS system proficiency. I bring a positive, friendly and uplifting environment to any team I am apart of, and am renowned for my reliability as well as my cool and collected nature. My contributions have significantly enhanced team efficiency and customer satisfaction, showcasing my ability to lead and innovate in fast-paced environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results.
Overview
5
5
years of professional experience
Work History
Senior Bartender
Hotel Ponsonby
03.2022 - Current
- Adhered to strict cleanliness standards throughout all aspects of bar operations.
- Demonstrated expertise in various mixology techniques, enhancing presentation and overall product quality.
- Increased repeat business with exceptional interpersonal skills and rapportbuilding.
- Trained new bartenders on proper techniques, ensuring consistent quality across the team.
- Established positive working environment that fostered teamwork and collaboration among staff members.
- Contributed to menu development process by suggesting new drink ideas based on latest industry trends.
Kitchen Hand & FOH Staff
ESSC Eats
08.2021 - 02.2022
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Cleaned and organized kitchen stations to promote team efficiency.
Kitchen Hand
The Still Room
06.2019 - 10.2021
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
Bachelor of Commerce - Information Systems
University of Auckland
Auckland, NZ07.2026
Skills
Cleanliness standards
Interpersonal abilities
POS System proficiency
Upselling strategies
Highly reliable
Outgoing Personality
Languages
Chinese (Mandarin)
Limited Working
English
Native or Bilingual
Timeline
Senior Bartender
Hotel Ponsonby
03.2022 - Current
Kitchen Hand & FOH Staff
ESSC Eats
08.2021 - 02.2022
Kitchen Hand
The Still Room
06.2019 - 10.2021
Bachelor of Commerce - Information Systems
University of Auckland
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