Hi, I’m
robert stuart
truck driver
Tauranga,New Zealand
Summary
Experienced and Energetic Team Leader bringing outstanding performance working with others to meet common goals and eager to bring knowledge to support business and customer needs.
Overview
11
years of professional experience
Work History
Bobby's Fresh Fish Market
Leading Hand/Team Member
04.2021 - Current
Job overview
- Trained employees how to fix problems, correct mistakes and maximize productivity.
- Provided expert customer service and technical support to clients.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Applied troubleshooting and diagnostics abilities to assess repair and maintenance needs.
- Controlled costs by effectively managing inventory and improving productivity.
Tank
Store Manager/2IC Manager
07.2022 - 01.2023
Job overview
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
Postie
Casual Team Member
09.2020 - 01.2021
Pagani
Retail Keyholder
04.2017 - 12.2020
Job overview
- Opened and closed store at proper times for reliable services.
- Assisted store cashiers during peak sales times.
- Rearranged racks and shelving based on seasonal planograms.
- Balanced cash registers at end of shift and filled out necessary reports.
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Maintained confidentiality and security of sales records and operational reports.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained team members in successful strategies to meet operational and sales targets.
Bayfair Countdown
Checkout Supervisor
11.2013 - 04.2017
Job overview
- Supervised multi-cultural team members, enforcing compliance with operational policies and procedures.
- Supported production line, reporting need for additional staff and resources.
- Checked workers and recorded performance for presentation to shift leaders.
- Built positive relationships with customers to increase repeat business.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
Education
BOP PolytechnicTauranga, BOP
from Certificate in Level 4 Travel Flight Attending
11.2014
Mount Maunganui CollegeMount Maunganui, BOP
11.2013
Skills
- Priority management
- Staff Management
- Team Building
- Training and mentoring
- Multitasking Abilities
- Critical Thinking
- Teamwork and Collaboration
- Customer Service
- Merchandise Receiving and Handling
- POS Software
- Strong Communication and Interpersonal Skills
- Safety and Cleanliness Standards
- Energy and Physical Stamina
- Meeting Sales Goals
- Flexible Hours
- Payment Processing
- Attention to Detail
- Engaging with Diverse Customers
- Returns and Exchanges
- Merchandising and Display
References
Losaline Hudson
Checkout Supervisor
Bayfair Coutndown
Mobile Number:0272302420
Chloe Bullock
Store Manager
Pagani
Mobile Number:0279721371
Simone Johns
2IC Manager
Pagani
Mobile Number: 0223530884
Brent Palmer
Bobby's Fresh Fish Market
Mobile Phone:0226529884
Sarah Hiha
Leading Hand
Bobby's Fresh Fish Market
Mobile Phone:02041299600
Timeline
Store Manager/2IC Manager
Tank
07.2022 - 01.2023
Leading Hand/Team Member
Bobby's Fresh Fish Market
04.2021 - Current
Casual Team Member
Postie
09.2020 - 01.2021
Retail Keyholder
Pagani
04.2017 - 12.2020
Checkout Supervisor
Bayfair Countdown
11.2013 - 04.2017
BOP Polytechnic
from Certificate in Level 4 Travel Flight Attending
Mount Maunganui College
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