Robert Mclaren
Summary
Compassionate Peer Support Worker with expertise in crisis intervention, empathy development, and fostering supportive environments. Proven ability to effectively guide peers through challenges and enhance well-being through collaborative approaches.
Dynamic Peer Support Worker with a strong background in crisis management and peer advocacy. Experienced in leading support groups and collaborating with multidisciplinary teams to improve client outcomes. Committed to fostering empathy and resilience in challenging situations.
Dedicated professional skilled in building relationships and implementing effective coping strategies. Focused on enhancing peer support services through active listening and crisis management, aiming to promote well-being and recovery for individuals facing challenges.
Overview
16
16
years of professional experience
Work History
Peer Support Worker
Ember Korowai Takatini
05.2023 - Current
- Assisted Peer in exploring and developing coping strategies to assist with addiction and substance abuse challenges.
- Created and Facilitated peer support groups
- Documented client progress and feedback to ensure personalized support plans.
- Collaborated with healthcare professionals in multi disciplinary settings to enhance support outcomes for Peers.
- Provided crisis intervention support, ensuring safety and immediate assistance.
- Educated clients on available resources and services within the community.
- Mentored new peer support workers, sharing best practices and effective techniques.
- Evaluated program effectiveness, recommending improvements based on client feedback.
- Participated in ongoing training opportunities to stay current on best practices in mental health support services.
- Improved client well-being by sharing personal experiences, coping strategies, and resources in a relatable manner.
- Strengthened staff knowledge of peer support principles by conducting educational workshops and serving as a role model for colleagues.
- Elevated the overall quality of peer support services by adhering to ethical guidelines, maintaining professional boundaries, and continuously seeking opportunities for personal growth.
- Enhanced group dynamics by facilitating peer support meetings, fostering a safe and supportive environment.
- Provided crisis intervention support, helping clients navigate through challenging situations with appropriate resources and referrals.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Determined Peer risk of self-harm or other dangerous behaviour.
Residential Support Worker
Ember Korowai Takatini
06.2022 - 05.2023
- Conducted regular safety checks within the residential facility, identifying potential hazards and addressing them promptly.
- Handled emergency situations with calm and focus, following established protocols to ensure guest safety.
- Participated in regular team meetings to discuss guest progress and or challenges with updates as well as collaboratively brainstorm solutions for any challenges encountered during service delivery.
- Developed strong rapport with residents by actively listening to their needs and offering empathy during difficult times.
- Managed challenging behaviours effectively through de-escalation techniques and crisis intervention strategies.
- Conducted resident checks during overnight hours on a regular schedule to check health, safety and wellbeing.
- Monitored and assisted residents through individual service plans.
- Recognized and reported abnormalities or changes in guest wellbeing and behaviour to the team manager and peer/clinical team.
Site Foreman (Builder)
Asset Managers Ltd
03.2015 - 03.2018
- Supervised daily site operations, ensuring compliance with safety standards and project specifications.
- Coordinated scheduling and resource allocation to optimize workflow and minimize downtime.
- Mentored Apprentice and Junior staff, fostering skill development and enhancing team productivity.
- Collaborated with subcontractors and suppliers to ensure timely delivery of materials and services.
- Resolved on-site issues promptly, minimizing disruption to project timelines and maintaining client satisfaction.
- Maintained accurate records of daily activities, including time sheets, material logs, and safety reports.
- Implemented process improvements that increased efficiency in project execution and resource management.
- Aided in the development of comprehensive project estimates by collaborating closely with management teams for accurate budgeting considerations.
- Promoted a positive work environment by fostering teamwork and addressing conflicts in a timely manner.
- Collaborated with architects, engineers, and project managers to ensure accurate interpretation of design plans.
- Ensured safety compliance on the job site through regular inspections and adherence to established protocols.
- Boosted overall team morale by recognizing individual achievements and promoting open communication channels amongst staff members.
- Safeguarded company reputation with strict adherence to industry regulations and best practices during construction processes.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Provided feedback to workers on job performance and safety procedures.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Evaluated and updated safety protocols to reduce risks on construction sites.
- Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
- Coordinated subcontractors to complete work within quality and timeframe targets.
- Improved workplace safety by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Built strong relationships with clients by understanding and meeting their specific requirements.
Maintenance Carpenter/Insurance Reinstatement
Northstar Group
04.2014 - 03.2015
- Led maintenance projects, ensuring adherence to safety protocols and quality standards.
- Oversaw repair and installation of structural components, enhancing building integrity and functionality.
- Trained junior carpenters on best practices and effective use of tools and equipment.
- Developed efficient workflows for renovation tasks, minimizing downtime during project execution.
- Implemented preventive maintenance schedules, reducing emergency repairs and improving operational efficiency.
- Managed inventory of materials and tools, ensuring availability for ongoing projects without delays.
- Conducted regular inspections to identify maintenance needs, proactively addressing issues before escalation.
- Successfully managed multiple simultaneous project deadlines while maintaining attention to detail and quality standards.
- Collaborated with other tradespeople to complete large-scale renovation projects efficiently and effectively.
- Applied expert knowledge of local building codes to ensure all projects met regulatory requirements for safety and quality assurance.
- Completed carpentry projects on time and within budget, ensuring client satisfaction.
- Increased overall building efficiency with timely maintenance and repair of structures.
- Read and interpreted plans to follow specifications of projects.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Inspected buildings to identify repair needs.
Maintenance Carpenter
DTZ, a UGL Company
09.2013 - 03.2014
- Executed repairs and maintenance on various structures, ensuring safety and compliance with industry standards.
- Collaborated with team members to assess project requirements and develop effective solutions.
- Trained junior staff in best practices for carpentry techniques and safety protocols.
- Installed insulation, trim and other finishing touches.
- Repaired damaged doors, windows and other structures.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Increased overall building efficiency with timely maintenance and repair of structures.
Contracting Builder
Astor Construction
04.2013 - 09.2013
- Coordinated with subcontractors to optimize workflow and maintain project timelines.
- Trained junior builders in best practices for tool usage and material handling.
- Implemented process improvements that enhanced efficiency in project execution.
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Trained new staff on proper building techniques, site regulations and safety protocols.
- Developed detailed construction plans and organized required materials to maintain productivity.
- Enhanced team efficiency by leading daily briefings to discuss project goals and assign tasks.
- Fostered culture of continuous improvement by conducting post-project reviews to identify areas for enhancement.
- Ensured compliance with all building codes and regulations, avoiding legal issues and fines.
- Followed instructions and safety protocols while operating machinery and equipment.
- Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
Contracting Builder/Project Manager
Barry Archer Builders Ltd
01.2012 - 04.2013
- Supervised construction teams to ensure project completion within timelines and specifications.
- Implemented quality control measures to maintain high standards in building practices.
- Mentored junior builders, enhancing team skills and performance through hands-on training.
- Developed process improvements that increased workflow efficiency and reduced downtime on job sites.
- Conducted site inspections to ensure compliance with safety regulations and building codes.
- Collaborated with architects and engineers to interpret blueprints and technical drawings accurately.
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Interpreted blueprints accurately, building structures to exact specifications.
- Demonstrated strong leadership skills by overseeing teams of skilled laborers and tradespeople across multiple projects simultaneously.
- Managed subcontractor relationships effectively, ensuring timely completion of tasks and seamless integration into project timelines.
- Delivered high-quality projects on time and within budget, consistently meeting client expectations and fostering long-term relationships.
- Enhanced team skills with regular training sessions on new construction techniques and safety practices.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Monitored project progress, identified risks and took corrective action as needed.
- Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
Contracting Builder
RG Mclaren Builders Ltd
06.2010 - 01.2012
- Supervised construction projects, ensuring adherence to safety protocols and quality standards.
- Conducted inspections of completed work to ensure compliance with specifications and regulations.
- Managed procurement of materials, negotiating with suppliers for cost-effective solutions.
- Developed project plans, aligning resources with strategic objectives to meet deadlines.
- Used personal expertise and craftsmanship to complete residential and commercial renovations.
- Increased team productivity by providing ongoing training and support, fostering a positive work environment that encouraged growth.
- Contributed to business growth by participating in bidding process for new projects.
- Improved client satisfaction with detailed progress reports and proactive communication.
- Developed innovative solutions to overcome construction challenges, ensuring projects stayed on schedule.
- Increased safety standards by implementing comprehensive safety protocols and conducting regular site inspections.
- Built strong relationships with clients by understanding and meeting their specific requirements.
- Coordinated with subcontractors to optimize workflow and maintain project timelines.
- Trained junior builders in best practices for tool usage and material handling.
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
Education
New Zealand Certificate - Health And Wellness
Manukau Institute of Technology
Auckland, NZ07-2022
Carpentry Pre Trade 1-2 - Building/Construction
Manukau Institute of Technology
Auckland, NZ06-1998
Skills
- Empathy development
- Peer advocacy
- Stress reduction techniques
- Recovery planning
- Self-care management
- Relapse prevention
- Collaborative approach
- Leadership skills
- Relationship building skills
- Planning skills
- Issue resolution
- Behavioral health
- Crisis management
- Administration and management
- Teamwork
- Trauma-informed care
- Problem-solving
- Time management
- Organizational skills
- Team collaboration
- Safety protocols and procedures
- Decision-making
- Task prioritization
- Emotional support
- Adaptability
- Continuous improvement
Timeline
Peer Support Worker
Ember Korowai Takatini
05.2023 - Current
Residential Support Worker
Ember Korowai Takatini
06.2022 - 05.2023
Site Foreman (Builder)
Asset Managers Ltd
03.2015 - 03.2018
Maintenance Carpenter/Insurance Reinstatement
Northstar Group
04.2014 - 03.2015
Maintenance Carpenter
DTZ, a UGL Company
09.2013 - 03.2014
Contracting Builder
Astor Construction
04.2013 - 09.2013
Contracting Builder/Project Manager
Barry Archer Builders Ltd
01.2012 - 04.2013
Contracting Builder
RG Mclaren Builders Ltd
06.2010 - 01.2012
New Zealand Certificate - Health And Wellness
Manukau Institute of Technology
Carpentry Pre Trade 1-2 - Building/Construction
Manukau Institute of Technology