Robert Hurndell
Mount Cook,Wellington
Summary
Senior Test Analyst with 8+ years of experience in software testing. Expertise in developing comprehensive test plans, managing defects, and mentoring junior analysts. Proven ability to enhance product compliance and reliability through effective testing strategies.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Test Analyst
Ministry of Social Development
, Wellington
06.2023 - 09.2025
- Conducted software testing to ensure compliance with government standards and mitigate risks.
- Collaborated with development teams to identify and resolve defects promptly.
- Developed test plans and cases based on user requirements and system specifications.
- Documented test results and communicated issues to stakeholders effectively.
- Mentored junior analysts on testing best practices and methodologies consistently.
- Ensured that all new features are properly tested before releasing them into production environment.
- Participated in sprint reviews with agile teams to provide feedback on product features.
- Executed manual and automated tests to validate application functionality.
- Managed defects in defect tracking systems such as JIRA throughout the lifecycle of the product release cycle.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines. e.g. Refinement and Retrospective meetings
Test Analyst
Ministry of Social Development
, Wellington
08.2016 - 06.2023
- Documented test cases and results, enhancing project tracking and reporting accuracy.
- Participated in daily stand-ups, addressing project progress and challenges to align team efforts.
- Identified software defects and reported them in bug tracking systems.
- Performed functional, non functional, regression and acceptance testing.
- Created detailed test cases and scripts based on business requirements.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Reviewed user feedback, refining testing processes and elevating product quality.
User Acceptance Tester
Ministry of Social Development
, Wellington
09.2013 - 08.2016
- Executed user acceptance testing for social service applications, ensuring alignment with user needs.
- Developed test cases based on user requirements and specifications.
- Documented test results and delivered actionable feedback to developers for improvement.
- Conducted exploratory testing sessions for newly developed features or bug fixes.
- Created and organized manual test cases for team use, enhancing accessibility and efficiency.
Customer Service Officer
Ministry of Social Development
, Wellington
09.2006 - 05.2019
- Facilitated effective communication between clients and service providers to enhance service delivery.
- Trained new staff on customer service protocols to ensure consistent service standards.
- Provided customer service in a courteous and professional manner.
- Responded to customer inquiries via telephone, email, and face-to-face contact to address needs promptly.
- Managed daily customer inquiries in a fast-paced environment.
Education
Bachelor of Commerce - Management And Human Resources
Victoria University of Wellington
Wellington, NZ05-2005
Skills
- Software testing and security testing
- Test automation tools
- Functional testing
- End-to-end testing
- Integration testing
- Regression testing
- Defect management and regression testing
- Cross-browser testing
- Test data preparation
- Test documentation standards
- Task prioritization
Certification
ANZ Testing Board - Certified Tester Foundation Level (CTFL)
Affiliations
I like to stay active, fit and healthy. I enjoy going to the gym and other outdoor activities. I'm also an active chess player which helps with the 'attention to detail' aspect of software testing.
References
Isaac Chetty
Scrum Lead
Ministry of Social Development
Wellington
Phone: 0299140947
Gurpreet Singh
Practice Lead - Quality Assurance
Ministry of Social Development
Wellington
Phone: 02041245616
Ioe Misa
Practice Manager – Quality Assurance
Ministry of Social Development
Wellington
Phone: 0292003446
Timeline
Senior Test Analyst
Ministry of Social Development
06.2023 - 09.2025
Test Analyst
Ministry of Social Development
08.2016 - 06.2023
User Acceptance Tester
Ministry of Social Development
09.2013 - 08.2016
Customer Service Officer
Ministry of Social Development
09.2006 - 05.2019
Bachelor of Commerce - Management And Human Resources
Victoria University of Wellington