Robert Larkins

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within
• team.
• Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.

Managed a Fleet of 30 Trucks/ 40 employees , a forestry crew 6 workers and a workshop with 4 mechanics

• Collaborated with architects, designers, and clients for seamless integration of designs into construction projects.
• Provided hands-on training to new hires in proper bricklaying techniques and procedures for optimal results.
• Developed comprehensive estimates for project costs, timelines, and materials required for each job.
• Streamlined communication channels between management, workers, suppliers, and clients for enhanced collaboration on projects.
• Enhanced project efficiency by effectively managing a team of bricklayers and delegating tasks.
• Increased repeat business from satisfied customers due to exceptional craftsmanship delivered within stipulated timeframes and budgets.
• Maintained safe work environment by enforcing strict adherence to safety protocols and guidelines.
• Established long-term relationships with suppliers and vendors to secure preferred rates on high-quality materials.