Robert Sullivan
Auckland
Summary
I am an enthusiastic professional individual who is seeking a new challenging career after many years of being in the biking industry. Highly motivated and hard-working individual who is always seeking new challenges.
Overview
12
12
years of professional experience
Work History
Retail Manager
Bike Barn
01.2017 - 11.2017
- Delegation and maintaining of daily tasks
- Inwards and outward goods
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Customer relations, business networking
- Staff meetings, Hiring staff and performance reviews
- Meeting with Reps and maintaining stock levels
- Invoicing, banking, staff wages, staff rosters \
- Tracking, managing and maintaining personal, staff and store KPI’s
Workshop Manager
Bike Barn
02.2014 - 01.2017
- Prioritising deadlines for customer repairs
- Invoicing workshop jobs
- Maintaining stock for parts, barcoding and labelling stock
- Assembling bikes, bike repairs and servicing
- Health and safety
- Sales on shop floor (ranked in the top 10 sales nationwide years 2014-2016 consecutively)
Head Chef
Hogs Breath Cafe
09.2010 - 11.2014
- Shopping for ingredients and budgeting
- Managed the Sous chef, demi chef x 3, kitchen handx3, juniors x 2
- Food prepping
- Grill cook
- Plating, tasting, final check
- Liaising with distributors
- Outsourcing and seeking more locally owned produce
- Menu designs
- Staff rosters
- Wages
- Day to day running of the kitchen
Fiberglass & Composites Technician-Panel & Paint,
Aerospace Corporation
01.2006 - 05.2010
- Preparation of bare aluminium before first spray application
- Base coat, Secondary coat
- Responsible for final finishes
- Laying up fibreglass to make Aircraft linings using the latest up to date vacuum pack processes
- Making of moulds using soft ply wood & power tools
- Department Quality Assurance checks
Education
NZQA - Painting
NZQA
02.2011
Apprenticeship - Aircraft Maintenance
Aircraft Maintenance Engineer
01.2006
Diploma - Culinary Arts
Culinary Arts
02.2003
NZQ2A Unit Standards 167 & 168 Food Safety &handli -
Food Safety And Handling
02.2003
Skills
- Excellent communication skills; email, writing, phone and interpersonal
- Maintaining customer and client relationships
- Conflict resolution from being a retail manager
- Strong attention to detail and the ability to help others strive to improve their performance
- Planning and organizing of daily tasks, weekly rosters, monthly reporting and checking of KPI's daily
- Effective at delegating tasks to individuals or groups and making sure they are completed
- Emailing, Social Networking
- Retail software Zimbra
- Logistics software, supplier websites
- Spreadsheets, Excel, MYOB, Microsoft Word
- Able to develop and monitor staffing KPI’s and store KPI’s, through experience in management
- Responsible for handling money, cashup, banking and eftpos systems
- Assist finance for customers, Gem visa, Qcard, Now Finance
- Computer Skills
- Staff meetings, Hiring staff and performance reviews
- Organizational ability
Timeline
Retail Manager
Bike Barn
01.2017 - 11.2017
Workshop Manager
Bike Barn
02.2014 - 01.2017
Head Chef
Hogs Breath Cafe
09.2010 - 11.2014
Fiberglass & Composites Technician-Panel & Paint,
Aerospace Corporation
01.2006 - 05.2010
NZQA - Painting
NZQA
Apprenticeship - Aircraft Maintenance
Aircraft Maintenance Engineer
Diploma - Culinary Arts
Culinary Arts
NZQ2A Unit Standards 167 & 168 Food Safety &handli -
Food Safety And Handling
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