Summary
Overview
Work History
Education
Skills
Relevant Skills And Experience
References
Hobbies and Interests
Timeline
Generic

Robert Sullivan

Auckland,AUK

Summary

After spending over a decade in the bicycle industry I was determined to change my career and challenge myself by committing to an industry I knew I had the skill ang grit to succeed in. I am known for my loyalty, hard work, and dedication, but most of all I am all-rounder and a fast learner. I think quick on my feet, and I strive by giving no less than one hundred percent of myself in any role I find myself in. Honesty and dignity are a huge part of who I am, and there are many who will concur to this.

Overview

18
18
years of professional experience

Work History

Account Manager

ELE Labor Hire
Auckland
08.2023 - 12.2023
  • Maintaining current client relationships, Engaging new clients and building rapport, Allocating staff's placements, Updating, organizing, and maintaining mandatory trainings such as Site Safe amongst others, Liaising with workers and sites during handovers, Conflict resolutions, Conducting drug test as required

Retail Manager

Bike Barn Hamilton
01.2017 - 11.2017
  • Delegation and maintaining of daily tasks, Inwards and outward goods, Customer relations, business networking, Staff meetings, Hiring staff and performance reviews, Meeting with Reps and maintaining stock levels, Invoicing, banking, staff wages, staff rosters, Tracking, managing and maintaining personal, staff and store KPI's

Workshop Manager

Bike Barn Hamilton
02.2014 - 01.2017
  • Prioritising deadlines for customer repairs, Invoicing workshop jobs, Maintaining stock for parts, barcoding and labelling stock, Assembling bikes, bike repairs and servicing, Health and safety, Sales on shop floor (ranked in the top 10 sales nationwide years 2014-2016 consecutively)

Head Chef

Hogs Breath Café Hamilton
09.2010 - 11.2014
  • Shopping for ingredients and budgeting, Managed the Sous chef, demi chef x 3, kitchen handx3, juniors x 2, Food prepping, Grill cook, Plating, tasting, final check, Liaising with distributors, Outsourcing and seeking more locally owned produce, Menu designs, Staff rosters, Food costs, Wages, Day to day running of the kitchen

Fiberglass & Composites Technician + Panel & Paint Technician

Pacific Aerospace Corporation
01.2006 - 05.2010
  • Preparation of bare aluminum before first spray application, Base coat, Secondary coat, Responsible for final finishes, Laying up fiberglass to make Aircraft linings using the latest up to date vacuum pack processes, Making of moulds using soft ply wood & power tools, Department Quality Assurance checks

Education

NZQA certificates in commercial painting (Fully qualified) -

12.2013

Apprenticeship (Aircraft Maintenance Engineer) -

12.2009

Diploma in Culinary Arts -

12.2004

Skills

  • Managerial skills
  • Communication skills
  • Time Management skills
  • Sales and client services skills

Relevant Skills And Experience

Excellent communication skills; email, writing, phone and interpersonal., Maintaining customer and client relationships, Conflict resolution from being a retail manager, Staff meetings, Hiring staff and performance reviews, Strong attention to detail and the ability to help others strive to improve their performance., Effective at delegating tasks to individuals or groups and making sure they are completed., Planning and organizing of daily tasks, weekly rosters, monthly reporting and checking of KPI's daily., Able to develop and monitor staffing KPI's and store KPI's, through experience in management., Responsible for handling money, cashup, banking and eftpos systems, Assist finance for customers, Gem visa, Qcard, Now Finance, Spreadsheets, Excel, MYOB, Microsoft Word, Emailing, Social Networking, Retail software Zimbra, Logistics software, supplier websites

References

  • Kris Moore, Bike Barn Store Manager, 0210632180
  • Roger Stewart, Former work colleague at MEC Bikes, 021991010
  • Roman Gavisov, Former work colleague at Bikes and Beyond, 02040917496

Hobbies and Interests

  • Mountain Biking & Bike restorations
  • Hiking
  • Swimming
  • Cooking
  • Creating Blogs
  • Listening to Audio Books
  • Reading

Timeline

Account Manager

ELE Labor Hire
08.2023 - 12.2023

Retail Manager

Bike Barn Hamilton
01.2017 - 11.2017

Workshop Manager

Bike Barn Hamilton
02.2014 - 01.2017

Head Chef

Hogs Breath Café Hamilton
09.2010 - 11.2014

Fiberglass & Composites Technician + Panel & Paint Technician

Pacific Aerospace Corporation
01.2006 - 05.2010

NZQA certificates in commercial painting (Fully qualified) -

Apprenticeship (Aircraft Maintenance Engineer) -

Diploma in Culinary Arts -

Robert Sullivan