Robert Taylor

• Provided exceptional customer service during rides to enhance passenger satisfaction.
• Executed efficient route planning to minimize travel time and fuel consumption.
• Ensured compliance with all safety regulations during transportation activities.
• Performed regular vehicle inspections to identify and address maintenance needs.

• Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
• Trained employees in essential job functions.
• Mentored and supported junior staff members to apply best practices and follow procedures.
• Supervised and coordinated team to provide guidance and support and maximize performance.
• Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
• Drove company van delivering on line shopping

• Executed efficient route planning to minimize travel time and enhance customer satisfaction.
• Performed regular vehicle inspections to ensure compliance with safety regulations.
• Coordinated with clients to confirm pick-up and drop-off times, ensuring timely service.
• Implemented effective scheduling strategies to optimize driver availability and reduce wait times.

Owner of a transport business contracted to Harvey Norman Whangarei.

Delivered Whitewall, bedding, and large household appliances across Northland

Managed scheduling, customer service, and business operations.