Robin Kumar

• Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
• Monitored lift operations, identifying and addressing any operational issues promptly.
• Assisted in the training of new lift operators, imparting key operational procedures and safety protocols.
• Operated food packaging machinery safely and efficiently.
• Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
• Performed quality assurance checks on completed verifications.
• Performed quality assurance reviews of departmental activities.
• Operated equipment and machinery according to safety guidelines.
• Ensured compliance with safety regulations during all hygiene service tasks.
• Participated in business safety committee meetings and health and safety audits.

Provided exceptional customer service to ensure customer satisfaction.

• Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
• Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
• Liaised between customers and retail buyers to expedite orders and meet customer demands.
• Answered customer inquiries and provided accurate information regarding products and services.
• Supported sales team members to drive growth and development.
• Took special orders in person and over telephone, generating additional revenue every month.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.
• Conducted regular follow-up calls with customers after resolving their issues.
• Strengthened customer retention by offering discount options.
• Provided accurate information about products and services to customers.

• Maintained accurate records of employee performance reviews.
• Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
• Resolved customer complaints in a timely manner.
• Developed relationships with suppliers to negotiate better prices.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Performed regular price checks to ensure competitive pricing.
• Prepared staff work schedules and assigned team members to specific duties.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
• Negotiated salary and benefits packages with candidates.

• Working as a relief milker on starting and after that learned some other jobs on farm.
• Somethings were very new to me but I learned with a great passion, I really enjoyed the time which I spent on this job.
• Cleaned stalls and barns regularly to maintain hygiene standards within the facility.
• Organized new stock arrivals by size, color and age to facilitate health examinations and breeding program.
• Moved equipment, poultry or livestock manually or using trucks or carts.
• Shifted animals between grazing areas to foster sufficient access to food.
• Maintained farming and financial records.
• Marked livestock to identify ownership and grade using brands, tags or tattoos.
• Ensured animals were healthy and safe during milking operations.
• Examined animals to detect illness, injury or disease.
• Provided quality food and water to cows and restocked feed and supplies to maintain animal health and wellness.
• Operated tractors and other machinery used in farming activities like spreading fertilizers or harvesting crops.
• Provided general care for livestock by administering treatments, vaccines, worming products as prescribed by veterinarians.
• Provided assistance with breeding activities such as artificial insemination or heat detection services.
• Segregated animals according to weight, age, and physical condition.
• Assisted with calving duties as needed, such as providing medical care or assistance in birthing calves.

• Processed payments on cash register and counted back bills and change to patrons.
• Stocked shelves and cases with new or transferred items.
• Monitored quality of food served to ensure it met company standards for presentation and temperature.
• Presented orders to guests within anticipated service times.
• Packed fast food products in approved containers, cups, and bags.
• Greeted customers upon arrival, provided menus and answered questions regarding menu items.
• Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
• Assisted management team with inventory counts of food products and beverage supplies.

• Identified opportunities for process improvements, leading to cost reductions and increased productivity.
• Determined consumer needs to provide products and services appealing to larger market.
• Performed monthly inventory checks to ensure sufficient stock levels for all products.
• Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
• Monitored operations and reviewed records and metrics to understand company performance.
• Monitored employee productivity to provide constructive feedback and coaching.
• Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
• Managed budget for department, ensuring all expenses stayed within allocated funds.
• Organized client meetings to provide project updates.