Robina Khediri
Christchurch,CAN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Data Integrity Administrator
Lifetime Group Limited
09.2022 - Current
- Responsible for data processes and management.
- Studied processes and developed reporting procedures to maintain administrative workflow.
- Focused on cybersecurity, privacy, file management and storage, information accessibility, risk management.
- Handled sensitive information discreetly, always maintaining strict confidentiality as required by company policy or legal regulations.
- Drove completeness, security and integrity of systems and data.
- Developed and executed data cleanup measures.
- Collected, arranged, and input information into database system.
- Conducted regular audits of CRM data to maintain accuracy and ensure integrity with industry standards.
- Identified areas for improvement in data capture, storage, presentation, and flows.
- Assisted the business and data analyst in delivering reporting and dashboarding for the wider business.
- Assisted the Academy in training staff on data input and management.
- Worked with the CRM team to build and maintain live data feeds and automated inputs.
- Tested automated workflows within the CRM system to increase efficiency and reduce manual tasks for staff members.
- Provided CRM support for wider team.
- Trained staff in utilizing CRM software, ensuring optimal utilization and accurate data entry boosting team performance and increasing overall efficiency.
- Identified ways to improve user experience across all data systems.
- Supported help desk Tier 1 for internal IT needs.
- Played a key role in migrating customer information into CRM system while maintaining data integrity during the transition process.
- Evaluated large datasets for quality and accuracy.
Burger King Team Member
HMSHost
06.2022 - 09.2022
- Maintained excellent attendance record, consistently arriving to work on time.
- Demonstrated respect, friendliness and willingness to help whenever needed.
- Worked with customers to understand and provide excellent service.
- Developed and maintained courteous and effective working relationships.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Part Time Teacher
Pentagon Academy
01.2021 - 05.2022
- Graded and evaluated student assignments, papers, and course work.
- Performed data entry to input student grades and attendance records with Microsoft Excel.
- Designed exams to test fluency in reading, writing, speaking and comprehension of English language.
- Prepared and implemented lesson plans covering required course topics for classrooms of 40 students.
- Graded students work based on completion, timeliness and accuracy and kept detail records of grades.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Bancassurance Sales Consultant
Askari Bank Limited
01.2021 - 05.2022
- Provided advisory services on all bancassurance products under the personal banking statement.
- Achieved revenue targets set out by management.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Handled 20-30 class per day to address customer inquiries and concerns.
- Developed team communications and information for meetings.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Bachelor of Science - Information Technology
Quaid-e-Azam University
Islamabad, Pakistan08.2019
Skills
- Attention to detail and Analytical skills
- Strong working knowledge of Microsoft suite, including advanced Excel skills
- Self-motivated, with a strong sense of personal responsibility
- Skilled at working independently and collaboratively in a team environment
- Learning and adapting quickly to new technology and software applications
- Managing time efficiently in order to complete all tasks within deadlines
Certification
Diploma in English (September 2009)
Completed the post basic course of English as second language.
Workshop on Entrepreneurship (June 2014)
Completed the workshop on entrepreneurship for National Talent Hunt Program at IBA, Karachi
Internship
Data Analyst Intern (Jun 2019 - Aug 2019)
Change Mechanics Ltd, Islamabad Pakistan
- Employed data mining techniques to identify business opportunities.
- Performed routine tasks under direct supervision and within established procedures and guidelines with other team members.
- Learned to use Wordpress and edit the website using elementor.
- Managed and edited the social media pages.
- Used Mailchimp for marketing purposes.
Timeline
Data Integrity Administrator
Lifetime Group Limited
09.2022 - Current
Burger King Team Member
HMSHost
06.2022 - 09.2022
Part Time Teacher
Pentagon Academy
01.2021 - 05.2022
Bancassurance Sales Consultant
Askari Bank Limited
01.2021 - 05.2022
Bachelor of Science - Information Technology
Quaid-e-Azam University
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