Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Relevant Skills And Strengths
Timeline
Generic
Jacqueline Ormsby Ward

Jacqueline Ormsby Ward

Masterton,WGN

Summary

Hardworking employee with strong customer service skills, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am a confident individual who loves helping and assisting others and always have a smile on my face no matter the circumstances. Always up for a challenge and have fantastic teamwork but also adapt well to working independently.

Overview

9
9
years of professional experience

Work History

Retail Assistant

Reduced to Clear
09.2024 - Current
  • Processing sales transactions
  • Restocking shelves
  • Handling customer queries and complaints
  • Ensuring a positive shopping experience for customers whilst following regulations and adhering company policy.
  • Cashier Balancing
  • Processing refunds

Automation Team Member

Pelco Limited
09.2023 - 04.2024
  • Ensuring the Automation equipment is operating at all times
  • Making sure all equipment are sanitised and kept clean ready to be used for the next day
  • Ensuring quality of product is met and there are no defects according to Ministry for Primary of Industries standards.
  • Providing feedback on ways to improve efficiency and productivity in the factory

Grading Team Leader

Eastpack Limited
02.2022 - 06.2023
  • Maximising the return of the growers fruit
  • Making sure all team members are kept hydrated and taken care of
  • Making sure Health and safety regulations were met

Repack Team Leader

Eastpack Limited
07.2021 - 10.2021
  • Ensuring all fruit loss recordings were accurate
  • Receiving orders and grading, packing and storing according to market requirements
  • Supervised and made sure each team member was following health and safety regulations

Online Assistant

New World Supermarket
12.2019 - 03.2021
  • Receives online orders and collects each ordered product
  • Calls customers to explain if a product is out of stock and if they would like an alternative or substituted product
  • Deals with customer complaints in a professional matter
  • Providing exceptional customer service
  • Accurate temperature checks

Deli/Seafood Assistant

Countdown Supermarket
10.2017 - 09.2019
  • Providing excellent customer service
  • Ensuring customers needs have been met
  • In this position I gained stock taking skills
  • Chemical handling
  • Accurate record keeping

Waitress/Kitchenhand

Kumars Something Special
10.2016 - 12.2016
  • Made sure the dishes were clean and scrubbed for customer use
  • I prioritised in serving the customer in a timely and fashionable manner
  • I have a good amount of experience in food preparation and I am also familiar with health and food safety

Rubbish Truck Runner

Smart Environmental Ltd
12.2015 - 12.2015
  • Picking up all rubbish and making sure my area was left clean and tidy with no leftover rubbish
  • Working as part of a team
  • Keeping fit and healthy for the job

Education

NCEA Level 2 - Mathematics, Hospitality, Travel and Tourism, Science, English, Trades academy

01.2016

NCEA Level 1 - Hospitality, Physical Education, English, Science and Mathematics

01.2015

Wintec trades academy service sector course - Travel and Tourism, Beauty, Hospitality and Hairdressing

Wintec

Skills

  • Time management
  • Reliability
  • Customer service
  • Cash handling
  • Team collaboration
  • Conflict resolution
  • Regulatory compliance
  • Product restocking
  • Multitasking
  • Patience and empathy
  • Flexible schedule availability
  • Self motivation
  • Excellent communication
  • Team cooperation
  • Goal driven

References

  • Debbie Driver, Careers Advisor, Thames High School, debbiedriver@thameshigh.school.nz, 078688688
  • Ruth Allen, Deli/Seafood department manager, Countdown Supermarkets, 0223938975
  • Carl Van De Broek, Business Support Manager, New World, 0272221608
  • Adam Kemp, Production Supervisor, Eastpack Limited, 0274897358
  • Ameya Purav, Automation Coordinator, Pelco Limited, 0276549893
  • Paul Davidson, Store Manager, Reduced to Clear, 021345469

Hobbies and Interests

Travelling

Relevant Skills And Strengths

  • Positive Outlook, A positive, optimistic and mature outlook on life, with a good sense of humor.
  • Teamwork, In the past I have played a lot of team sports which has contributed to my ability to stay motivated and focussed at all times. My rugby and netball team were required to work together and help each other out in order for success. I was also committed to my sports and made sure I was at every training and games.
  • Organisation, I am very staunch about personal careful planning strategies that enhance better organization to fulfill daily requirements to follow through and complete tasks for that day.
  • Time Management, I have a very firm approach when it comes to Time Management. Excellent Time Management is a result of strong organizational and preparing skills.
  • Reliability, Teamwork is achievable through consistent reliability. If one does not have consistent reliability it causes faults in achieving teamwork, therefore affects the company/businesses current maintenance of good reputation.

Timeline

Retail Assistant

Reduced to Clear
09.2024 - Current

Automation Team Member

Pelco Limited
09.2023 - 04.2024

Grading Team Leader

Eastpack Limited
02.2022 - 06.2023

Repack Team Leader

Eastpack Limited
07.2021 - 10.2021

Online Assistant

New World Supermarket
12.2019 - 03.2021

Deli/Seafood Assistant

Countdown Supermarket
10.2017 - 09.2019

Waitress/Kitchenhand

Kumars Something Special
10.2016 - 12.2016

Rubbish Truck Runner

Smart Environmental Ltd
12.2015 - 12.2015

NCEA Level 2 - Mathematics, Hospitality, Travel and Tourism, Science, English, Trades academy

NCEA Level 1 - Hospitality, Physical Education, English, Science and Mathematics

Wintec trades academy service sector course - Travel and Tourism, Beauty, Hospitality and Hairdressing

Wintec
Jacqueline Ormsby Ward