Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robynne Pamela Jones

Coromandel,WKO

Summary

Dynamic and well-spoken offering excellent skills in customer assistance helping patrons use library technological services and resources. Experienced user of the Kotui library system, Word and Excel. Knowledge of library operations and services. Accomplished professional comfortable discussing books with, and making recommendations with all library patrons. Skilled in managing library resources, cataloguing materials and organizing library records. Considered a valuable and detail-oriented team player. Experience in administrative management, prioritising projects and able to multitask effectively to achieve project goals. Offering these skills and strong work ethic.

Overview

9
9
years of professional experience

Work History

Retail Worker

James & Turner
11.2022 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items.

Librarian

Coromandel Community Library
05.2018 - 10.2022
  • Catalogued and organized books, materials and other documents for proper library management.
  • Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
  • Researched and acquired new library materials to maintain updated library collection.
  • Trained and supervised library staff, volunteers and other personnel.
  • Located requested books on shelves and in library database and fetched items for patrons.
  • Maintained library databases to support accuracy and availability in circulation systems.
  • Delivered personalized reader''s advisory services based on individual preferences, fostering a love of reading among patrons.

Census Field Officer, Part -time

Statistics New Zealand
03.2017 - 04.2018
  • Stayed informed about current policies and procedures related to census operations through regular training sessions and updates from supervisors.
  • Collaborated effectively with team members, sharing knowledge and resources to achieve common goals in a timely manner.
  • Enhanced overall productivity levels by identifying areas for improvement in existing data collection methods.
  • Improved data accuracy by conducting thorough field data collection and verification for the Census Bureau.
  • Ensured timely completion of assigned tasks, maintaining daily progress reports and submitting accurate documentation.
  • Maintained a professional demeanour while representing the Census Bureau in various public settings, positively impacting the organization''s image.
  • Navigated various urban and rural terrains to reach households, demonstrating strong adaptability skills in diverse environments.

Administration Manager

Driving Creek Railway
03.2015 - 01.2018
  • Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
  • Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
  • Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
  • Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
  • Learned and applied preferred systems for scheduling, purchasing, and problem-solving.
  • Prepared comprehensive reports on departmental performance for senior management, enabling informed decision-making and strategic planning efforts.
  • Conducted regular audits of internal processes to identify areas for improvement and implement corrective measures promptly.
  • Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.

Education

Bachelor of Economics - Economics And Statistics

University of New England
Armidale, NSW Australia
01.1983

Skills

  • Well developed interpersonal skills and committed to providing excellent customer service to customers and colleagues
  • Reliability and punctuality and ready to share responsibilities in any busy working environment
  • Successful management of priorities and ability to co-ordinate multiple projects
  • Office Administration experience, cash management, banking, placing orders, invoicing and making payments
  • Experience with technology working with Word, Excel, MYOB and Xero
  • Experience working in a library, and using the Kotui system
  • Stock replenishment and display maintenance
  • Mature social skills, able to relate well with people from
  • Merchandise Display and creativity
  • Well developed spoken and written skills
  • Project management and organisational skills
  • Can work effectively in a team and capably as an individual

Timeline

Retail Worker

James & Turner
11.2022 - Current

Librarian

Coromandel Community Library
05.2018 - 10.2022

Census Field Officer, Part -time

Statistics New Zealand
03.2017 - 04.2018

Administration Manager

Driving Creek Railway
03.2015 - 01.2018

Bachelor of Economics - Economics And Statistics

University of New England
Robynne Pamela Jones