Rochelle Conlan
Palmerston North
Summary
Dynamic and results-driven professional with experience at McDonald's as a Shift Manager, excelling in customer service and time management. Proven ability to enhance team performance and resolve customer issues, fostering satisfaction and loyalty. Skilled in cash handling and inventory management, consistently meeting operational goals while maintaining high standards.
Overview
2026
2026
years of professional experience
Work History
Driver
Pita Pit
07.2024 - Current
- Delivered school lunches and accurately, ensuring customer satisfaction.
- Operated delivery vehicle safely while adhering to traffic regulations.
- Maintained cleanliness and organization of delivery vehicle for efficiency.
- Managed inventory of supplies, reporting shortages to management promptly.
- Followed company policies and procedures during all delivery operations.
Baker
PAK'nSAVE
2022 - 06.2023
- Prepared and baked a variety of bread, pastries, and desserts following established recipes.
- Operated ovens, mixers, and other baking equipment to ensure consistent product quality.
- Maintained cleanliness and organization of work areas to comply with health standards.
- Assisted in inventory management by monitoring ingredient levels and placing orders as needed.
- Collaborated with team members to meet daily production goals efficiently.
- Developed new recipes based on seasonal ingredients to enhance menu offerings.
Shift Manager
McDonalds
2017 - 2022
- front of house sales
- Supervised daily operations, ensuring adherence to safety protocols and company standards.
- Coordinated staff scheduling to optimize coverage during peak hours and improve service efficiency.
- Trained new employees on operational procedures, enhancing team performance and knowledge retention.
- Monitored inventory levels, implementing reorder processes to maintain stock availability.
- Resolved customer issues promptly, improving satisfaction and fostering repeat business.
- Conducted performance evaluations, providing constructive feedback to support employee development.
Education
High School Diploma -
Rangitikei College
Marton, NZ11-2010
Skills
- Time management
- Customer service
- Cash handling
- Customer service focus
- Punctual
Languages
English
Full Professional
Maori
Elementary
Timeline
Driver
Pita Pit
07.2024 - Current
Baker
PAK'nSAVE
2022 - 06.2023
Shift Manager
McDonalds
2017 - 2022
High School Diploma -
Rangitikei College
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