Rochelle Scott
Te Puna,Tauranga
Summary
Seasoned Truck and Trailer Driver with a proven track record at K&S Freighters, expertly blending skills in route management and customer service. Led my own team at Mainfreight surpassing KPIs by fostering a culture of excellence and safety. Renowned for dependability and a courteous demeanor, consistently delivering goods on time and maintaining impeccable safety standards.
Overview
9
9
years of professional experience
Work History
Truck and Trailer Driver
K&S Freighters
Mount Maunganui , Tauranga
05.2022 - Current
- Follow applicable regulations related to commercial trucking
- Operated equipment such as Forklifts and hand trucks to move freight from one location to another.
- Conduct routine maintenance checks on truck and trailers such as tyres, coolant, oil checks and changes. Ensure road uses, C.O.F and permits are up to date
- Inspect truck for defects and safe operating condition before, during and after trips.
- Load, balanced and secured product to safely transport goods.
- Ensure logbook is compliant and used within the laws parameters
- Hook and unhook trailers as required
- Delivered customer orders to homes and places of business within established time frames.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Maintained telephone and radio contact with supervisor to receive delivery instructions
- Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Used ropes and blocks to safely secure loads
- Maintained safe driving habits to protect property and general public on roadways.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Worked well with dispatchers to communicate route and schedule changes.
- Conducted daily pre-trip inspections according to set checklist.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
- Obtained signatures needed to complete and process paperwork.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Updated logs with timely and accurate information meet internal requirements and DG recordkeeping demands.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Maintained strict compliance with safety rules for public and driver protection
- Followed regular schedule of pickups for individual customers and groups.
- Recorded expenses and maintained receipts.
- Used pallet jack and forklift to load and unload products at requiredlocations.
- Processed documents/ paperwork neatly and efficiently for each load.
- Aided senior leadership during executive decision-making process, generating daily logistics and productivity records.
Truck Driver Contractor
Mainfreight
Tahunanui, Nelson
04.2016 - 02.2022
- Employ and expertly train my drivers to follow correct and safe procedures
- Delivery of goods to the highest standards
- Ensure my team are dressed in correct uniform and have pride both in appearance of them selves and the vehicle
- Ensure myself and my team are aware of expected K.P.Is and work together to achieve above and beyond expectations
- Ensure the customers have faith in myself and my team to offer the very best and reliable service. Up sell and continually growing customers
- Lead by example, bring excitement and reward to achieving high
- Hold weekly toolbox meetings for continued harmony
- Followed regular schedule of pickups for individual customers and groups.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Education
High School Diploma -
Golden Bay Highschool
Golden Bay Takaka11-1990
Skills
- Transportation of various products
- Document Management
- Equipment Operation
- Delivery Scheduling
- Cargo Handling
- Full class 5 licence
- Load Security
- Route Management
- Team player and leader
- Weight distribution
- Conflict resolution
- Problem-solving capacity
- Trip Planning
- Customer-Oriented
- Dependable and Reliable
- Vehicle Inspections
- Planning Ability
- Courteous and Polite Demeanor
- DG Licence
- Forklift and OSH
- Load securing proficiency
- Physical stamina and strength
- Safe driving practices
- Trailer coupling and uncoupling
- Backing-up maneuvers
References
- Daryl Adam's K&S Freighters 027 360 7397
- Beverly Sargent K&S Freighters 027 664 5057
- Rachael Savage K&S Freighters HR 021 225 3848
- Shannan Donker 027 737 1410
- (Was my employee at Mainfreight, for any comments on my Management style and over all professionalism as a leader and worker)
Timeline
Truck and Trailer Driver
K&S Freighters
05.2022 - Current
Truck Driver Contractor
Mainfreight
04.2016 - 02.2022
High School Diploma -
Golden Bay Highschool