Rochelle Venter

Provide administrative support to our family lawyer and reception duties.

Effectively communicate with witnesses, clients, colleagues, and partners

Greet visitors and perform initial screening of clients.

Produce and file various legal documents such as family court proceedings

Preserve an updated case record system, files, JP time recording, file notes.

Answer phone calls, take file notes/messages and redirect calls when appropriate and place on file and provide to the applicable author/person.

Maintain and update inventories of contact details and ensure that PJ Partner records are kept updated with client ful details and contact information.

Facilitate the meeting of deadlines by keeping multiple agendas and provide timely reminders.

Opening files and allocate file numbers.

Legal Aid applications, amendments to grant and invoicing and private client invoicing.

Co-ordinate and schedule appointments, meetings and events including travel arrangements.

Help with administrative and legal aspects of running a business.

Type dictation and assist with drafting applications and affidaivts

Help prepare Court bundles

Maintain well organized filing systems both physical and electronic to ensure easy retrieval of important information.

Provide support during meetings.

Receiving correspondence from other parties such as the Court and Lawyers and diarise important dates for the Solicitor.

Prepare files for closing, check JP records and scan to the cloud.

Monitor and order office supplies where needed

Follow up on overdue invoices.

General administrative duties ie printing, scanning etc

• Conducted regular room inspections to verify compliance with housekeeping standards.
• Communicated repair needs to maintenance staff.
• Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
• Trained and mentored new staff on cleaning and safety protocols.
• Clean rooms and public areas in accordance with rosters and/or daily objectives in a timely manner.
• Ensure that all high standards are met and that set procedures are followed.

• Utilized POS system to receive and process food and beverage orders.
• Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
• Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
• Established welcoming atmosphere by greeting each guest warmly.
• Prepared alcoholic beverages such as standard cocktails for guests.
• Assisted servers with delivering food, filling beverages and retrieving items for guests.
• Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
• Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Type restaurant while maintaining calm, professional demeanor.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
• Restocked and organized merchandise in front lanes.
• Collected and authorized payments of guests.
• Addressed customer needs and made product recommendations to increase sales.
• Checked personal identifications during alcohol and tobacco sales.
• Welcomed customers and helped determine their needs.

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Kept reception area clean and neat to give visitors positive first impression.
• Acted as first point of contact and set appointments for prospective clients.
• Directed incoming calls to internal personnel and departments, routing to best-qualified department.
• Greeted customers and visitors in-person and via telephone calls.

• Controlled inventory stock levels, reordering as necessary within budget.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Sorted, opened and routed mail and deliveries to meet business requirements.
• Performed research and data entry to support operations.
• Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.