Summary
Overview
Certification
Work History
Education
Skills
Languages
References
Work Availability
Work Preference
Websites
Timeline
Hi, I’m

Rocio Olmos

Configuration Engineer
Christchurch,Christchurch
Rocio Olmos

Summary

Enthusiastic Network Engineering and Security graduate with excellent skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organisational skills to any setting. Excited to bring above average user skills in information technology and passionate about learning new skills from professionals.

Overview

7
years of professional experience
1
Certification

Certification

  • CCNA obtained on May 2024
  • Working towards CCNP
  • Very Keen to get any certificate required.

Work History

Spark
Spark Square, Christchurch

Configuration and Remediation Engineer
05.2024 - Current

Job overview

  • Complete network configuration at either a layer 1, 2, or 3 and perform testing to ensure customer or network configurations go live when required.
  • Configuration of Private APNs in virtual mobile boxes (Cisco Ultra M, and Juniper ERX-700).
  • Troubleshooting radius connectivity using SPLUNK, Cisco Control Centre, Radius Proxy Manager, and mobile core PS node.
  • Configuration of the Spark Core PE nodes (Nokia 7750, Juniper MX960).
  • Design and Configuration of SD-WAN (VMWare Velocloud, Cisco Meraki).
  • Configuration of CLNE (Cisco)
  • Implementation of Routing Protocols (BGP, RIP, OSPF & EIGRP)
  • Implementation of QoS and Traffic Shaping Rules.
  • Management of cutover of customers' existing services to services when required.
  • Providing a technical Q.A of customers networks prior to configuration of new network or changesProvide technical support where required to support any fault finding deemed to be part of the provisioning process.
  • Use of following platforms on daily basis: Siebel CRM, Order Manager, SPLUNK, Cisco Control Centre (Jasper Wireless), Ericsson Adaptive Inventory, Ericsson Multi Activation, NFM-P (Nokia).

Spark
Spark Square, Christchurch

IoT Coordinator
10.2023 - 05.2025

Job overview

  • Coordinating end-to-end onboarding requests for IoT products (Asset and Fleet tracking, Connected Mobility, and IoT Bridge monitoring).
  • Configuration of asset and fleet tracking devices via OEM Digital Matter.
  • Setting up Accounts, Rate Plans, Comms Plans, Profiles, Private APNs and SIM cards via Cisco Control Center aka Jasper Wireless.
  • Setting up companies profiles and their devices via Blackhawk.
  • Using systems such as Siebel CRM, Salesforce, and Order Manager for processing customers' orders.

IHC (Volunteering)
, Christchurch

Caregiver, Special Needs
08.2020 - 04.2024

Job overview

  • Observe person for changes in physical, emotional, mental or behavioral condition and injuries.
  • Improve the person outlook and daily living through compassionate care.
  • Create safe and positive living situations for the person by communicating with family and other staff about concerns or challenges.
  • Doing outdoor activities weekly according to the person's interests.

Spark
Spark Square, Christchurch

Configuration Engineer (Internship)
03.2023 - 09.2023

Job overview

  • Complete network configuration at either a layer 1, 2 or 3 and perform testing to ensure customer or network configurations go live when required
  • Communicated with clients to understand system requirements.
  • Configuration of the Spark Core PE nodes(Nokia 7750, Juniper MX960)
  • Design and Configuration of SD-WAN (VMWare Velocloud, Cisco Meraki)
  • Configuration of CLNE(Cisco)
  • Implementation of Routing Protocols(BGP, RIP, OSPF & EIGRP)
  • Implementation of QoS and Traffic Shaping Rules
  • Management of cutover of customers’ existing services to services when required
  • Providing a technical Q.A of customers networks prior to configuration of new network or changes
  • Provide technical support where required to support any fault finding deemed to be part of the provisioning process.
  • Use of following platforms on daily basis: Siebel CRM, Order Manager, SPLUNK, Cisco Control Centre (Jasper Wireless), Ericsson Adaptive Inventory, Ericsson Multi Activation, NFM-P (Nokia).

Spark
Christchurch, Christchurch

Spark Representative
06.2022 - 02.2023

Job overview

  • Maintained customer interaction and activity records, and process orders in CRM system.
  • Built relationships, earning client trust through listening to drive sales.
  • Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
  • Established relationships with existing customers to promote new product or service opportunities.
  • Answered questions and resolved concerns for customer support.

Lime
, Christchurch

2IC Bike Mechanic
10.2018 - 06.2022

Job overview

  • Training, supervising, and managing the local repair crew.
  • Identification of product hardware and software quality control issues.
  • Tracking and reporting of all information tied to maintenance operations.
  • Management and timely resolution of any potential maintenance crises.
  • Executed preventive and corrective maintenance on different models of e-scooters and e-bikes.
  • Monitored shop equipment to maintain safe working condition.
  • Conducted routine services and safety checks in addition to cleaning, degreasing, and lubricating e-bicycles.
  • Building bike wheels and wheel alignment.
  • Assembled new bicycles for customers and completed quality assurance checks for safety compliance.
  • Doing all type of repairs on e-bikes and e-scooters, from complex to simple issues.

Hagley Adult Literacy Centre
Christchurch, Canterbury

Tutor Assistant for ESOL Class
11.2021 - 12.2021

Job overview

  • Assisted students in finding useful study methods to enhance academic performance.
  • Enabled students to improve reading and writing skills through effective teaching of comprehension tactics.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Collaborated with students to identify educational goals and initiated strategies to keep plans on track.
  • Provided one-on-one instruction for non-English speaking students within classroom settings.

SCHNEIDER ELECTRIC

OPERATOR
05.2018 - 10.2018

Job overview

  • Assemble all types of devices and switches, working from blueprints, sketches and other established procedures and data. Alter parts to suit assemblies as required. Inspect, label, pack and identify assemblies as required.

Education

WHITECLIFFE - TECHNOLOGY & INNOVATION
Christchurch

Applied Information Technology from Network Engineering And Security
07.2023

NATIONAL UNIVERSITY oF ROSARIO
Rosario, Argentina

Bachelor of Arts from Politic Science
04.2018

Skills

Level 6 and 7 content from College has been aligned with CCNA and CCNP ENARSI:

  • Network administration and management
  • IP Switched Networks
  • Network redundancy and load balancing
  • IP Routing: BGP, OSPF, EIGRP
  • IP troubleshooting Networks
  • IT Security and Network Security
  • For further and more complete details of what I study, please do not hesitate on contacting me

Other technical knowledge:

SQL, HTML, CSS, LaTex, MySQL and Microsoft SQL Server Management, and others

Languages

English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual

References

Adarsh Tomar - Team Lead (Configuration and Remediation Engineer)

E-mail: adarsh.tomar@spark.co.nz

Phone: 0223918808

Carlos De Freitas - Team Lead (Configuration Engineer)

E-mail: carlos.DeFreitas@spark.co.nz

Phone: 0272400317

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeInternshipGig WorkContract WorkPart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CultureWork from home optionWork-life balancePaid sick leaveFlexible work hours

Timeline

Configuration and Remediation Engineer

Spark
05.2024 - Current

IoT Coordinator

Spark
10.2023 - 05.2025

Configuration Engineer (Internship)

Spark
03.2023 - 09.2023

Spark Representative

Spark
06.2022 - 02.2023

Tutor Assistant for ESOL Class

Hagley Adult Literacy Centre
11.2021 - 12.2021

Caregiver, Special Needs

IHC (Volunteering)
08.2020 - 04.2024

2IC Bike Mechanic

Lime
10.2018 - 06.2022

OPERATOR

SCHNEIDER ELECTRIC
05.2018 - 10.2018

WHITECLIFFE - TECHNOLOGY & INNOVATION

Applied Information Technology from Network Engineering And Security

NATIONAL UNIVERSITY oF ROSARIO

Bachelor of Arts from Politic Science

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Rocio OlmosConfiguration Engineer