Rodalyn Velasco
Thames
Summary
Supervisor with a proven track record at Sushi Express, enhancing customer satisfaction through effective problem-solving and quality control. Skilled in staff management and operations, I implemented efficient workflows that boosted team productivity and minimized waste. Committed to delivering exceptional service while maintaining attention to detail and adaptability in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Supervisor
Sushi Express
09.2022 - 03.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
Education
No Degree -
St. Francis College
Phillipines03-2001
High School Diploma -
Lambayong National High School
Philippines03-1998
Skills
- Results Driven
- Staff management
- Customer service
- Attention to detail
- Inventory control
- Processes and procedures
- Operations management
- Waste reduction
- Quality control
- Workflow management
- Multitasking Abilities
- Time management
- Adaptability and flexibility
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Interests
- I like trying new recipes and food trends
- Cooking
- Food Photography
- I enjoy cooking for friends and family gatherings
Timeline
Supervisor
Sushi Express
09.2022 - 03.2025
No Degree -
St. Francis College
High School Diploma -
Lambayong National High School
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