Key Account Manager
Print Central Ltd
Queenstown
10.2022 - Current
- as per below Print Central position
RODGER VAN HOUT
Queenstown
Summary
Dynamic Key Account Manager with a proven track record, excelling in revenue growth and client retention. Highly effective and comfortable working with people at all levels. Results-focused, transforming client relationships into high-performing key accounts, capable of successfully resolving sales issues.
Skilled and enthusiastic about promoting company offerings to bring about dramatic business growth.
Serious about building loyal relationships and creating strategic alliances with clients.
I envisage a role where hard work and dedication will be highly valued.
Work History
Key Account Manager
Ovato NZ
Wiri
08.2021 - 09.2022
- Retain and grow the revenue/margin from existing clients - responsible for $18 million turnover
- Prospect, quality and convert new business
- The ability to generate sales through 'cold calling' in a fast-paced environment
- Relationship management
- Service delivery
- Following up all key orders through production / dispatch
- Management of credit risk
- Achieving all budgets and targets
- Manage multiple orders and quotes
Sales & Customer Services
Toots Timber & Hardware (BuildLink)
Ngunguru
05.2020 - 09.2021
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Greeted customers and provided product information.
- Handled customer phone calls, providing product information and stock availability.
- Prepared merchandise for purchase or rental.
- Timber yard sales.
- Bulk goods sales.
- Cash up / Lock up
Sales and Operational Manager
Print Central Limited
10.2012 - 04.2020
- Manage the sales team and key client portfolios
- Ensure that all clients are being managed successfully
- Ensure that resources are being put into new business opportunities as well as maintaining existing clients
- Assist in setting sales targets, implementing and meeting those targets
- Deal with client discrepancies and disputes
- Pricing/quoting within company guidelines
- Conduct monthly sales meetings with include office sales staff
- Contact with key clients to assist sales team members
- Assist account managers by ensuring their knowledge and skills are enhanced
- Manage the Offset Printing, Digital Printing, Wide Format Printing and Design Departments
- Run weekly production meetings
- Ensure maximum efficiency of plant and machinery used
- Ensure future production commitments have realistic time frames and assist with reallocation and prioritising of work
- Knowledge of pricing structures of all departments
- Manage production costs including labour costs are within budget
- Responsible for the overall wellbeing of the team
- Coach department heads and employees in their roles and manage expected achievements
- Deal with disciplinary proceedings
- Responsible for conducting performance reviews
- Manage employee enquiries
Skills
- Customer service-oriented
- Relationship building
- Sales Management
- Business development
- Budgeting
Hobbies and Interests
- Hiking
- Paddle Boarding
- Travel
- Food and Wine
- DIY & Interior Design
- Live Concerts and Listening to music
References
- Clodagh Hall, General Manager, NZ Sotheby's International Realty, 021 977 606
- Kaylene Hurley, General Manager Sales, Ovato NZ, 027 886 1483 (Ovato closed down)
- Bruce & Trish Avery, Toots Timber & Hardware, 021 226 4122
Timeline
Key Account Manager
Print Central Ltd
10.2022 - Current
Key Account Manager
Ovato NZ
08.2021 - 09.2022
Sales & Customer Services
Toots Timber & Hardware (BuildLink)
05.2020 - 09.2021
Sales and Operational Manager
Print Central Limited
10.2012 - 04.2020
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