Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

RODRIGO PESSOA

Auckland,AUK

Summary

I have been living in New Zealand since 2018, initially working in the construction industry until I obtained my resident visa. Currently, I am engaged in casual work while seeking a permanent position in Auckland to restart my career.

I am a highly motivated Retail Store Supervisor with extensive experience in customer service and the retail industry. I have a proven ability to lead teams, drive sales to meet targets, and provide training, inspiration, and coaching. I am passionate about visual merchandising and store presentation, with a successful track record in retail management focused on customer satisfaction. I possess exceptional collaborative and interpersonal skills, making me a dynamic team player who works well with others. I am extremely organized, detail-oriented, and adept at problem-solving, proactive work, and performing under pressure.

In addition to my professional skills, I have a strong affinity for extreme sports. I am an avid surfer, skateboarder, snowboarder, and soccer player. I love being outdoors and embrace the board-riding lifestyle.

Overview

1
1
Certification

Work History

Construction Team Leader

Leader Plastering Interior & Exterior NZ
2018 - 2024
  • Work in supervisory roles and are generally in charge of a team working on a construction project
  • Delegating tasks helps organize the work environment and cam improve productivity
  • Developed and implemented performance strategies and plans to promote continuous improvement
  • Increased customer satisfaction by solving issues
  • Motivate team members
  • Discovery training needs and provide coaching
  • Listen to team members’ feedback and resolve any issues or conflicts.

Sales Representative

Dorel sports
2013 - 2017
  • Responsible for the distribution and merchandising of the Cannondale GT and Caloi Bicycle brands
  • Driving sales to retailers, customer service, visual merchandising, inventory monitoring, introducing products and prospecting new customers over the telephone and in person
  • Give customers information about products and service, take orders, and process returns.

Sales Representative

Nestle
2011 - 2013
  • Building and maintaining relationships with customers to ensuring they have a positive experience from start to finish/ Achieving sales targets and objectives set by the company and increase store sales volume within territory
  • Keeping accurate records of sales transactions and customers’ interactions, suggest creative sales and marketing concepts to management
  • Execute promotionally effective marketing and sales programs at store level
  • Provide coaching and training new products.

Sales Representative & Visual Merchandiser

Nokia
2007 - 2010
  • Implementing a visual merchandising strategy
  • Visual creativity
  • Sourcing props and material for displays
  • Installing merchandising displays
  • Identify and track key KPIs
  • Produce and present KPI reports
  • Training staff on display maintenance, mentoring the crew to product knowledge and customer service
  • Monitoring a budget and recording costs.

Education

Bachelor of Science: Business Administration -

Skills

  • Communication
  • Proactive
  • Empathy
  • Creativity
  • Problem Solving
  • Multitask
  • Teamwork
  • Trustworthiness
  • Reliable
  • Customer Service

Certification

  • St John First Aid, 06/2023
  • Working at heights advance, 09/2023
  • Operator scissor lift and boom lift, 06/2022

Languages

Portuguese
Native/ Bilingual
English
Full Professional

Timeline

Construction Team Leader

Leader Plastering Interior & Exterior NZ
2018 - 2024

Sales Representative

Dorel sports
2013 - 2017

Sales Representative

Nestle
2011 - 2013

Sales Representative & Visual Merchandiser

Nokia
2007 - 2010

Bachelor of Science: Business Administration -

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