Roel Jadulco
40 Cooper Crescent Luggate Wanaka,OTA
Summary
Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
9
9
years of professional experience
Work History
Cafe Barista
Foodstuffs South Island
02.2023 - Current
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
- Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
Butcher Shop Clerk
Fresh Option Meat Shop
02.2021 - 10.2022
- Consistently met performance targets by effectively managing time-sensitive tasks.
- Increased sales through effective upselling of specialty meats and related products.
- Ensured product quality by performing regular checks on expiration dates and rotating stock accordingly.
- Boosted efficiency levels through thorough cleaning practices at the end of each shift to ensure readiness for the next day''s operations.
Quality Control Inspector
Perkins Unlimited
02.2018 - 07.2020
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Kitchen Hand
Fast Fat Chef Wanaka Ltd Nz
01.2016 - 01.2017
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Quality Assurance Analyst
House Technology Industries
02.2015 - 09.2015
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Education
Food And Beverage National Certification - Food Service
06.2014
Graduate Diploma - High School
04.2014
- Awarded Award Name
- Completed professional development in Subject
Skills
- Reliability and punctuality
- Espresso preparation
- Workplace Safety
- Cleanliness Maintenance
- Food Service
- Beverage making
- Order Taking
- Adaptability to Change
- Food safety understanding
- Product Upselling
Timeline
Cafe Barista - Foodstuffs South Island
02.2023 - Current
Butcher Shop Clerk - Fresh Option Meat Shop
02.2021 - 10.2022
Quality Control Inspector - Perkins Unlimited
02.2018 - 07.2020
Kitchen Hand - Fast Fat Chef Wanaka Ltd Nz
01.2016 - 01.2017
Quality Assurance Analyst - House Technology Industries
02.2015 - 09.2015
International Training Academy - Food And Beverage National Certification , Food Service
Alternative Learning Systems - Graduate Diploma, High School
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