Summary
Overview
Work History
Education
Skills
References
Interests
Why Me?
Timeline
Generic

Roger Crow

Torbay,AUK

Summary

Results-oriented professional with a proven track record in operations management and office administration. Expertise in streamlining processes and controlling costs, consistently exceeding business targets through strategic planning and effective team leadership. Recognized for delivering exceptional customer service and fostering collaborative environments that enhance productivity. Committed to continuous learning and professional development to drive organizational success.

Overview

37
37
years of professional experience

Work History

Garage Door Technician - Operations Manager

Auckland Garage Door Repairman Ltd
Silverdale
12.2017 - Current
  • Conducted on-site equipment installations to enhance operational efficiency.
  • Performed routine service checks to troubleshoot technical issues promptly.
  • Trained customers on optimal equipment usage and maintenance practices.
  • Maintained accurate records of service calls, installations, and repairs.
  • Ensured compliance with safety regulations during all activities.
  • Provided technical support to customers both in person and via phone.
  • Identified potential upgrades for customers based on specific needs.
  • Managed daily operations, scheduling, and inventory control for efficient workflow.

Satellite Installation Technician

Various
, South Westland, Queenstown, Auckland
10.2007 - 11.2017
  • Installed satellite dishes on residential and commercial properties to enhance service delivery.
  • Collaborated with clients to assess and address satellite service requirements.
  • Executed troubleshooting and repairs of satellite signal issues to restore connectivity.
  • Adhered to safety protocols during installation activities to ensure compliance.
  • Met deadlines consistently, achieving high customer satisfaction through efficient job completion.

Adventure Tourism Operator

Various
, Queenstown, South Westland
12.1988 - 10.2008
  • Started from the bottom in Adventure Tourism (Jet Boating)
  • I eventually established my own tourist operation in South Westland after assisting others in business development for several years.
  • Developed proficiency in boat building, vehicle maintenance, and safe operational practices.
  • Gained expertise in promotion, marketing, sales, accountancy, and small business management.
  • Initiated career in sales before transitioning to broader roles within adventure tourism.

Education

High School Diploma -

Ashburton College
12-1988

Skills

  • Technical installation and support
  • Client training and engagement
  • Time management
  • Customer relationship management
  • Product expertise
  • Service coordination
  • Effective communication
  • Trade show participation
  • Upselling strategies
  • Field sales
  • Relationship building
  • Sales promotion
  • Computer literacy
  • Tech savvy

References

References available upon request.

Interests

  • Music (Guitarist)
  • Outdoor pursuits (hiking, hunting, and fishing)
  • Jet Boating
  • Motor Sport
  • Rugby (spectator these days)

Why Me?

  • Reliability and relatability
  • Varied skill set with Extensive Life experience
  • Positive & outgoing individual
  • An asset to any team that I join!

Timeline

Garage Door Technician - Operations Manager

Auckland Garage Door Repairman Ltd
12.2017 - Current

Satellite Installation Technician

Various
10.2007 - 11.2017

Adventure Tourism Operator

Various
12.1988 - 10.2008

High School Diploma -

Ashburton College

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Roger Crow