Summary
Overview
Work History
Education
Skills
Additional Information
Early Career Experience
Languages
Websites
Timeline
Generic

Rogerio Amorim

Auckland,New Zealand

Summary

Customer-focused and commercially minded professional with over seven years of experience in relationship management, stakeholder engagement, business operations and executive support within complex organisations. Recognised for building trusted relationships, delivering exceptional service and communicating effectively with clients, executives and business partners.

Passionate about creating outstanding customer experiences through personalised service, effective communication and a consultative approach. Professional, approachable and solutions-oriented, with strong commercial awareness and a commitment to representing premium brands with integrity and excellence.

Seeking an opportunity within New Zealand's luxury automotive industry where exceptional customer service, long-term client relationships and brand experience are highly valued.

Overview

7
7
years of professional experience

Work History

Executive Advisor

Secretariat of Economic Development, Labor and Income - Federal District Government
07.2023 - 05.2026

• Built trusted relationships with senior executives, financial institutions and external stakeholders while delivering high-quality strategic and operational support.

• Coordinated cross-functional initiatives, ensuring operational excellence, effective communication and high service standards.

• Managed contracts, budgets and programme performance while maintaining accuracy, compliance and business efficiency.

• Delivered professional support to internal and external stakeholders, contributing to positive working relationships and exceptional service experiences.

• Prepared executive reports, presentations and business documentation with exceptional attention to detail to support informed decision-making.

• Represented the organisation professionally during meetings, negotiations and stakeholder engagements.

Operations & Administration Coordinator

Public Archives of the Federal District
02.2020 - 07.2023

• Led administrative and operational activities across multiple departments to ensure efficient business operations.

• Supported senior leadership through strategic planning, reporting and operational coordination.

• Supervised administrative teams, improving operational efficiency while maintaining high standards of customer service.

• Built productive relationships with internal and external stakeholders to support organisational objectives.

• Improved business processes, enhancing workflow efficiency and service delivery.

• Ensured compliance with organisational policies, procedures and operational standards.

Contracts Manager

Health Secretariat of the Federal District
07.2019 - 11.2019

• Managed supplier relationships while supporting procurement and contract administration.

• Monitored supplier performance, contract compliance and operational documentation with a strong focus on quality and accuracy.

• Maintained effective communication with suppliers and internal stakeholders to support operational objectives.

• Produced reports supporting business performance, risk management and informed decision-making.

• Maintained accurate records and documentation to ensure compliance and operational efficiency.

Education

Bachelor of Law (LL.B.) -

Centro Universitário De Brasília - UniCEUB

Skills

Premium Customer Experience

Luxury Client Service

Consultative Sales

Relationship Management

Customer Journey Excellence

Business Development

Client Engagement

Customer Retention

Stakeholder Engagement

Executive Communication

Negotiation

CRM & Customer Follow-up

Administrative Excellence

Documentation & Compliance

Problem Resolution

Microsoft Office Suite

Time Management

Professional Presentation

Attention to Detail

Adaptability

Additional Information

International experience gained through travel across South America, Europe, the Middle East, and Asia has strengthened my cross-cultural communication, adaptability, and problem-solving skills. I enjoy working in multicultural environments and building positive relationships with customers, colleagues, and stakeholders.

Early Career Experience

Built a strong customer service and commercial mindset through early exposure to family-operated retail and wholesale businesses, gaining valuable insight into sales, client service, supplier relationships, inventory management and day-to-day business operations. Regular interaction with customers, suppliers and business partners fostered a customer-first approach, commercial awareness and the ability to build lasting professional relationships. Complementing this commercial background, internships in government, legal and corporate organisations provided a solid foundation in administrative support, documentation, compliance, contract review and business processes, while further developing analytical thinking, stakeholder communication, organisational skills and meticulous attention to detail.

Languages

English
Full Professional
Spanish
Limited
Portuguese
Native/ Bilingual

Timeline

Executive Advisor

Secretariat of Economic Development, Labor and Income - Federal District Government
07.2023 - 05.2026

Operations & Administration Coordinator

Public Archives of the Federal District
02.2020 - 07.2023

Contracts Manager

Health Secretariat of the Federal District
07.2019 - 11.2019

Bachelor of Law (LL.B.) -

Centro Universitário De Brasília - UniCEUB
Rogerio Amorim