Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AccountManager
Rohan Gaitonde

Rohan Gaitonde

Queenstown,Shotover Country

Summary

Experienced banking professional with more than three years of experience at Bank of New Zealand, where I used analytical and interpersonal skills to maintain good customer satisfaction rating. Seeking a chance to leverage my sales & lending skills to excel my career further within the financial services industry.

Overview

17
17
years of professional experience

Work History

Home Loan Specialist

Bank Of New Zealand
03.2020 - Current
  • Advanced Home Lending
  • Lending with Self Employed Income
  • Lending for House Under Construction
  • Open & Closed Bridging Home Loans
  • Loan Maintenance & Modification
  • Superannuation/Kiwisaver (Sales & Service)
  • Everyday Banking & Investments (Sales & Service)
  • CCCFA & AML-CFT Compliance Management
  • Digital Banking Education
  • Financial Health Checks
  • Customer Relationship Management

Sales Consultant/Team Leader

Travel Money NZ (Flight Centre Travel Group)
06.2018 - 03.2020
  • Retail Foreign Exchange Trading
  • Cash Passport Platinum (Prepaid Travelcard) Sales
  • Flight Centre MasterCard Sales
  • Covermore Travel Insurance Consulting
  • MoneyGram/Torfx Fund Remittance Advice
  • Telephonic Sales Operations & Management
  • Retail Management
  • Local Sales & Marketing
  • AML-CFT Compliance Management

Hospitality & Tourism Professional

Various Employers In NZ & India
06.2007 - 06.2018

Worked in Hospitality Industry during this time period mainly in Food & Beverage Service & Front Desk Operations in New Zealand & India. This involved well known Hotel Chains Hotel Holiday Inn (IHG), Westin Hotel (Starwood Group of Hotels) & Millbrook Resort in Queenstown. I also operated as a Self Employed Sub Contractor with various Tourism Operators in Queenstown.

Education

Professional Diploma - Banking And Financial Support Services

Financial Services Institute of Australasia
Sydney
02.2022

National Certificate - Financial Planning And Services

Open Polytechnic of New Zealand
Wellington
09.2021

Bachelor of Science - Hospitality Administration And Management

American Hotel & Lodging Association
Mumbai, India
06.2007

Skills

  • Relationship Management
  • Creative Problem Solving
  • Interpersonal Skills
  • Customer Service
  • Compliance Management
  • Numeracy skills
  • Time management
  • Credit Analysis
  • Networking Abilities
  • Attention to Detail

Accomplishments


  • Successfully Completed Banker's Career Accreditation Programme with Bank of New Zealand
  • Anti-Money Laundering Training Certification as a part of AML & CTF with Bank of New Zealand & Travel Money NZ (Flight Centre Travel Group)
  • Awarded Guest Service Champion of the Month in October 2014 with Millbrook Resort Queenstown.
  • Holder of Current General Manager's Certificate and Liquor Controller Qualification by Queenstown Lakes District Council.
  • First Aid Training Certification with Red Cross New Zealand & St Johns New Zealand.
  • Awarded Caring Associate for Business with Perfect Harmony Award by The Westin Hotel a property of (Starwood Hotels & Resorts) in Auckland in 2009.


Timeline

Home Loan Specialist

Bank Of New Zealand
03.2020 - Current

Sales Consultant/Team Leader

Travel Money NZ (Flight Centre Travel Group)
06.2018 - 03.2020

Hospitality & Tourism Professional

Various Employers In NZ & India
06.2007 - 06.2018

Professional Diploma - Banking And Financial Support Services

Financial Services Institute of Australasia

National Certificate - Financial Planning And Services

Open Polytechnic of New Zealand

Bachelor of Science - Hospitality Administration And Management

American Hotel & Lodging Association

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Rohan Gaitonde