Rohini Ajith
Christchurch,CAN
Summary
Motivated professional with a strong foundation in managing high-volume caseloads and workflows in immigration services. Proficient in computer literacy across multiple platforms and standard software packages. Exceptional written and verbal communication skills facilitate clear and professional rationale delivery.
Detail-oriented professional with strong analytical skills and a proven ability to interpret complex information. Demonstrates resilience under pressure and adapts swiftly to dynamic environments. Committed to integrity and upholding values of fairness and accuracy in all tasks.
Overview
17
17
years of professional experience
Work History
Caregiver
Heritage lifecare limited
Christchurch, CAN, christchurch
09.2017 - Current
- Provided companionship and emotional support to clients in home settings.
- Communicated effectively with family members about clients' needs and preferences.
- Read aloud stories or articles from newspapers and magazines to engage the client's interest.
- Took part in community-based activities with the elderly client in order to increase social interaction opportunities.
- Prioritized and organized tasks to efficiently accomplish service goals.
Store Team Member
Pak n save
Christchurch, CAN, christchurch
01.2015 - 12.2016
- Assisted customers with product selection and inquiries during peak hours.
- Maintained store cleanliness and organisation to enhance the shopping experience.
- Collaborated with team members to manage inventory levels effectively.
- Greeted customers and provided excellent customer service.
Front Office Administrator
Allianz
Trivandrum, India
01.2009 - 09.2011
- Managed front desk operations and ensured a welcoming environment for clients.
- Coordinated appointment scheduling and maintained calendars for multiple executives.
- Assisted in onboarding new employees and provided training on office procedures.
- Responded to client inquiries and directed them to appropriate departments promptly.
- Provided administrative support to executive team including typing memos, reports, correspondence and other documents as requested.
Education
Associate of Applied Science - Applied Science
Ara Institute of Canterbury
Christchurch, New Zealand, NZ12-2024
Bachelor of Science - Chemistry
MG Collage
India03-2014
Skills
- Analytical Decision-Making – Ability to assess complex visa applications and apply legislation and policy to make fair, well-reasoned decisions
- Caseload & Workflow Management – Skilled in managing high-volume workloads efficiently while maintaining accuracy and attention to detail
- Digital Proficiency – Confident using multiple systems and software platforms to interpret data and process applications
- Exceptional Written Communication – Strong grammar and clarity in written decisions, ensuring transparency and professionalism
- Effective Verbal Communication – Able to communicate clearly with internal teams and external stakeholders across the immigration network
- Attention to Detail – Sharp eye for inconsistencies and ability to interpret nuanced information with precision
- Fast Learner – Quick to absorb new legislation, policy updates, and system changes, applying them confidently in decision-making
- Resilience Under Pressure – Maintains composure and quality in a fast-paced, high-stakes environment
- Adaptability – Comfortable navigating change and shifting priorities in a dynamic operational setting
- Integrity & Ethics – Known for acting with a strong moral compass and upholding fairness and confidentiality in all tasks
References
References available upon request.
Timeline
Caregiver
Heritage lifecare limited
09.2017 - Current
Store Team Member
Pak n save
01.2015 - 12.2016
Front Office Administrator
Allianz
01.2009 - 09.2011
Associate of Applied Science - Applied Science
Ara Institute of Canterbury
Bachelor of Science - Chemistry
MG Collage