Rohit Kailash Sati
Grafton,Auckland
Summary
Adept in process automation and fostering teamwork, I significantly enhanced operational efficiency at Mahindra Logistic Ltd. With expertise in project management and a knack for innovation, I led key projects, notably improving customer experience and system integration, showcasing adaptability and a commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Process Expert (OTCX)
Maersk GSC(INDIA) Pvt. Ltd
Navi Mumbai
12.2022 - 07.2024
Executive (IT operation & Level-1 Support)
Mahindra Logistic Ltd
Mumbai
06.2022 - 12.2022
- Review incidence related to operation Deliverables and proactively suggest best action plan
- Audit Support for planning and execution of transition related to Operation through IT Functions
- Implement and designing of process channel which need to be followed as per the Project (SOP) & Also providing Training through Knowledge Process management
- Providing support to issue highlighted by user through ticketing tools and audit for FAQ to provide permanent solution
Executive (MDM)
Mahindra Logistic Ltd
Mumbai
01.2020 - 06.2022
- Leading key project
- Training the System user as per the project requirement and operation plans
- System Implementation and Planning of new projects (Customer) i.e., Master Updating of Customer Data
- Resolving challenges and issue which commercial and operation users face while connecting the shipments as per the Project SOP & BRD
- Regular and Prompt attendance of Customer Complaints and ready Solution of the issue across the Products / Minimum time use to provide Training
- Providing innovation tools in special task which is time consuming and automating manual processes, providing opportunity and growth of tools so that it can be user friendly
- Interacting with business User (internal stakeholder) with planning and execution of the project
- SAP vs System Automation billing Integration
Intern (E-COM /SCM Planning)
Mahindra Logistic Ltd
Mumbai
09.2019 - 11.2019
- Pre-assigning of vehicles in Customer Relay System
- Closely coordinating with the station team to get the YMS done for pre-assigned vehicles
- Coordinating with Delivery Associates for system updating
Education
Diploma - Supply Chain Management
NMIMS UNIVERSITY
Mumbai, India01.2023
Advanced Certificate - Logistics and Supply Chain
Export Trade & Training Institute (IMC)
Mumbai, India01.2019
Bachelor of Management Studies - Finance
Mumbai of University (Sathaye College)
Mumbai, India01.2019
Secondary Education -
Maharashtra State Board of Secondary and Higher Secondary Education (R.D. National College)
Mumbai, India01.2016
Master of Supply Chain Management - Logistics And Supply Chain Management
Auckland University of Technology
Auckland, NZSkills
- MS Office
- Decision-making
- Teamwork and collaboration
- Cost reduction
- Supply chain management
- Process monitoring
- Project management
- Change management
- Vendor management
- Performance management
- Innovation
- Interpersonal Skills
- Problem-solving aptitude
- Process automation
- Process mapping
- Operational excellence
- Customer experience
- Adaptability and flexibility
- Analyze data
- Time management
- Forecasting
- Relationship building
- Train staff
Awards & Recognition
- Awarded Star of the month for 'Transforming Lives'.
- Recognized with 'Thank you' Card for Outstanding support in completing the billing process on time.
- Recognized twice with 'Bravo' Card for 'Effective project management' and for 'Outstanding procurement Communication'.
Accomplishments
• Board Director for the 'Rotaract Club of Andheri - 3141 Mumbai' during the 2021-2022 term, contributing to strategic decisions and community service initiatives.
• Spearheaded the Logistics Department as Head for major intercollegiate events, including 'Colloquium 2019' and 'Synergy Transcend 2018,' ensuring smooth operations and coordination.
• Participated in the National Conference on GST & Indirect Tax Reform, gaining insights on the economic impact of GST during its initial implementation phase in India (2017).
• Active member of the Sea Cadet Corps (2009-2014), where I earned multiple awards in Canoeing, Kayaking, and Sailing, and led as the Incharge of the Sailing Troop, overseeing training and events.
Certification
- Certified in Advance Logistics and Supply chain Management by 'Export Import Management Institute' recognized by 'IMC chamber of Commerce & Industry - Mumbai'.
Languages
English
Full Professional
Hindi
Native/ Bilingual
Marathi
Native/ Bilingual
Timeline
Process Expert (OTCX)
Maersk GSC(INDIA) Pvt. Ltd
12.2022 - 07.2024
Executive (IT operation & Level-1 Support)
Mahindra Logistic Ltd
06.2022 - 12.2022
Executive (MDM)
Mahindra Logistic Ltd
01.2020 - 06.2022
Intern (E-COM /SCM Planning)
Mahindra Logistic Ltd
09.2019 - 11.2019
- Certified in Advance Logistics and Supply chain Management by 'Export Import Management Institute' recognized by 'IMC chamber of Commerce & Industry - Mumbai'.
Diploma - Supply Chain Management
NMIMS UNIVERSITY
Advanced Certificate - Logistics and Supply Chain
Export Trade & Training Institute (IMC)
Bachelor of Management Studies - Finance
Mumbai of University (Sathaye College)
Secondary Education -
Maharashtra State Board of Secondary and Higher Secondary Education (R.D. National College)
Master of Supply Chain Management - Logistics And Supply Chain Management
Auckland University of Technology
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