Dedicated and customer-oriented professional with proven experience in retail service, sales support, and inventory coordination. Known for clear communication, problem-solving skills, and a dependable work ethic
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales and Service Assistant – Level 2 / Receiving Assistant
Farmers
Invercargill
04.2023 - Current
Delivered excellent customer service by assisting shoppers across departments, responding to enquiries, and recommending suitable products.
Operated point-of-sale systems for processing sales, exchanges, and returns with accuracy and efficiency.
Maintained visually appealing merchandise displays and ensured stock was regularly replenished.
Managed incoming deliveries: unpacked, checked, and stored items accurately, updating stock systems accordingly.
Maintained inventory accuracy and coordinated with the sales floor to ensure timely stock availability.
Ensured cleanliness and safety standards in both front-of-store and backroom areas.
Worked collaboratively with team members to meet sales goals and maintain store presentation standards.
Fleet Assistant
Enterprise Car Rental W.L.L
Doha
07.2023 - 02.2024
Managed customer inquiries and concerns regarding fleet services, providing timely and professional assistance.
Conducted regular follow-ups with clients to ensure satisfaction and address any issues promptly.
Coordinated vehicle reservations, ensuring accurate scheduling and adherence to company policies.
Maintaining a track of emails and categorizing them to ensure timely responses.
Entered and maintained vehicle data, including registration details, maintenance records, and fuel consumption information, into the fleet management database with a high level of accuracy and efficiency.
Produced reports and conducted data analysis to offer insights into fleet performance, pinpointing potential for cost reduction and areas in need of improvement.
Education
Master's - Information Technology
Southern Institute of Technology
Invercargill, New Zealand
01.2025
Bachelor's Degree - Computer Science
Sahrdaya College of advanced studies
Thrissur, India
01.2023
Skills
Computer proficiency
Customer service
Team collaboration
Data analysis
Point of sale systems
Microsoft Office Suite
Inventory management
Certification
AWS - Solutions Architect
Affiliations
Football
Travelling
Music
Networking
References
References available upon request.
Timeline
Fleet Assistant
Enterprise Car Rental W.L.L
07.2023 - 02.2024
Sales and Service Assistant – Level 2 / Receiving Assistant