Rohit Patel
Rotorua,BOP
Summary
Results-driven Store Assistant with strong expertise in customer service, inventory management, and visual merchandising. Proven ability to enhance shopping experiences through effective communication and problem-solving. Experienced in payment processing and sales promotion, contributing to operational efficiency and increased sales. Knowledgeable in fashion trends, dedicated to creating engaging merchandise displays and fostering customer satisfaction.
Overview
10
10
years of professional experience
Work History
Store Assistant
Spice World
Rotorua, Rotorua
06.2024 - Current
- Assisted customers in selecting products and providing product information.
- Helped customers make purchases by demonstrating, describing and recommending products.
- Engaged positively with customers, delivering professional and polite support to enhance overall shopping experience.
- Handled customer inquiries and resolved issues promptly and professionally.
- Processed transactions efficiently using point-of-sale systems.
- Maintained inventory records and conducted regular stock checks.
- Organized merchandise displays to improve aesthetics and accessibility, facilitating customer navigation.
- Arranged merchandise displays to showcase new styles, drawing customer attention and boosting sales potential.
- Stocked shelves, organized displays, and rotated merchandise for freshness.
- Collaborated with team members to ensure smooth daily operations.
- Communicated regularly with other store staff members to coordinate activities and resolve conflicts.
- Performed daily opening and closing duties such as counting registers, setting alarms.
- Prepared purchase orders for new inventory based on customer demand trends.
- Entered data accurately into company database systems.
Senior Data Entry Operator
Reemz Manufacture Ltd
Navsari, Gujarat , India
07.2016 - 04.2024
- Reviewed data for errors, ensuring accuracy and completeness.
- Reviewed incoming documents for accuracy before entering into system.
- Processed documents according to established protocols.
- Updated records promptly to reflect changes and corrections.
- Maintained organization of physical and digital records.
- Communicated with team members to resolve discrepancies.
- Trained other staff members in data entry procedures.
- Assisted in training new staff on data entry procedures.
- Performed daily backups of databases in order to protect against loss or corruption of files.
- Analyzed existing databases to identify optimization opportunities.
- Compiled statistical reports to provide insights based on collected data.
- Created reports from stored data when requested by management team members.
Education
High School Diploma -
Shree Divyesh Vidhya Mandir
Navsari, Gujarat, India04-2016
Some College (No Degree) -
MMU Patel Sarvajanil High School
Kothamdi, Navsari, Gujarat , IndiaSome College (No Degree) - Course of Computer Concepts
Softteq Computers Education
Navsari, Gujarat, IndiaSkills
- Point-of-sale operation
- Inventory management
- Product knowledge
- Visual merchandising
- Merchandise display
- Sales and promotions
- Sales promotion
- Upselling strategies
- Customer service
- Team collaboration
- Training assistance
- Employee scheduling
- Workplace cleanliness
- Store safety
- Problem solving
- Record maintenance
Languages
English
Professional
Hindi
Full Professional
Gujarati
Full Professional
Timeline
Store Assistant
Spice World
06.2024 - Current
Senior Data Entry Operator
Reemz Manufacture Ltd
07.2016 - 04.2024
High School Diploma -
Shree Divyesh Vidhya Mandir
Some College (No Degree) -
MMU Patel Sarvajanil High School
Some College (No Degree) - Course of Computer Concepts
Softteq Computers Education