Roi Roi Tun Sing Nan
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Client Support Specialist position. A fast learner with positive attitude, ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Shop Assistant
Japan Mart
02.2021 - 02.2022
- Exhibited the willingness to do a new challenging task by researching the products and their uses to better assist the customers’ inquiries with the foreign products , hence improving customer service skills
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Helped customers obtain specialised help for refunds and exchanges.
- Identified discrepancies in stocks through regular inventory management.
- Updated product labelling and pricing to reflect discounts and offers with strong attention to details and double checking to ensure products are displaying true values
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Operated cash registers with accuracy and processed cash and card transactions.
- Displayed promotional material on storefronts to attract shoppers.
Waitress
Thai Flame
- Regularly communicated with kitchen staff to maintain smooth front of house operations, minimising potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Performed closing duties, thoroughly cleaning, sanitising and replenishing stock.
Education
The complete 2023 web development Bootcamp -
Udemy
02.2023 - 07.2023
Bachelor of Arts - Japanese Studies and Information System Science
Auckland University of Technology
Auckland, New Zealand2021
Skills
- Self-Motivated
- Responsible
- Fast learner
- Strong attention to details
- Friendly
- Flexible and Adaptable
- Intermediate Excel skills
- Excellent communication skills
- Organized
Languages
Japanese
Upper intermediate
Additional Information
Mitsuko Brown (Japan Mart Store Manager)
M- 021970699
Timeline
The complete 2023 web development Bootcamp -
Udemy
02.2023 - 07.2023
Shop Assistant
Japan Mart
02.2021 - 02.2022
Waitress
Thai Flame
Bachelor of Arts - Japanese Studies and Information System Science
Auckland University of Technology
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