Rojan Kalakheti
Christchurch
Summary
Dynamic Security Officer with a proven track record at First Security Guard Services, working at MIQ and NZ army camp burnham enhancing facility safety through meticulous surveillance and risk management. Excelled in emergency response and customer service, significantly reducing incident times by fostering strong law enforcement partnerships. Skilled in CCTV monitoring and conflict de-escalation, ensuring a secure, welcoming environment for all.
Overview
4
4
years of professional experience
Work History
Security Officer
First Security Guard Services
11.2020 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
Education
Diploma Level 5 & 6 - IT Networking
Aspire2 International
Auckland, NZ07.2020
High School Diploma -
Hetauda School of Management
Makawanpur Nepal04.2016
Skills
- Emergency Management
- Threat Management
- Electronic surveillance
- CCTV Monitoring
- Access Control
- Visitor tracking
- General security
- Crisis Management
- Security Guard License
- Conflict de-escalation
- FLUENT IN Hindi Nepali
- Customer Service
- Law Enforcement Collaboration
- Emergency Response
- Punctuality
- Emergency awareness
- ID Verification
- Conflict resolution techniques
Timeline
Security Officer
First Security Guard Services
11.2020 - Current
Diploma Level 5 & 6 - IT Networking
Aspire2 International
High School Diploma -
Hetauda School of Management
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