Roland George

• Experienced Operations Manager with expertise in commercial cleaning operations, team management, client relationship management, quality control, and business coordination.
• Managed daily operations, stock control, office administration, vehicle coordination, and staff supervision to enhance service efficiency.
• Led team coordination efforts to improve workflow and communication.
• Managed client relationships to ensure satisfaction and retention.
• Conducted quality audits to identify areas for service improvement.
• Oversaw stock management to ensure adequate inventory levels.
• Coordinated vehicle management and scheduling for efficient operations.
• Conducted staff training sessions to improve performance metrics.
• Ensured compliance with health and safety regulations in the workplace.
• Prepared reports and handled administrative tasks for operational efficiency.

Oversaw daily warehouse operations, streamlining processes for receiving, storage, and dispatch.

• Supervised team, assigning daily tasks to optimize workflow and ensure operational efficiency.
• Maintained inventory records and conducted stock checks.
• Coordinated logistics, achieving timely deliveries and maintaining strong vendor relationships.
• Prepared reports and maintained warehouse documentation.
• Ensured safety, accuracy, and efficient workflow.
• Managed project for ASUS to enhance brand visibility.

• Prepared financial statements and reports for management review.
• Managed accounts payable and receivable processes efficiently.
• Conducted monthly reconciliations of bank accounts and ledgers.
• Managed cash flow and conducted stock audits, ensuring accurate financial records.

• Scanned market to identify trends and opportunities for business growth., Marketing business direct dealing.
• Coordinated all aspects of event management to ensure successful execution.
• Held daily meetings with managers to align on business targets and ensure internal coordination.
• Maintained ongoing customer contact.

• Identified key market trends to inform strategic target setting.
• Supervised branch staff and conducted audits to ensure compliance and quality.
• Engaged directly with external businesses to expand customer base and strengthen partnerships.
• Executed marketing strategies through phone outreach and direct outdoor engagements.
• Maintaining ongoing customer contact, Sales Calling.
• Ensuring internal coordination on services and product commitments needed to be made.
• Daily meeting to plan, organize, implement work.