Summary
Overview
Work History
Education
Skills
INTERESTS
My business 🪖
Work safety and professionalism ⚠️
My references you can talk to about me 📞
Timeline
Generic
Roland James Wolfe

Roland James Wolfe

Auckland,AUK

Summary

Reliable contributor who applies strong work ethic and flexibility during high-demand periods to maintain service quality and meet operational needs while building lasting relationships with customers and improving customer retention and I am seeking work wherever I can actually get it with a job market this bad i understand you will be swamped by other applications so I will try to get my application in earlier and even if I do not get the job I thank you for reading over my application, additionally if you could inform me what I need to improve on I'd appreciate that and will get to improving, I am also willing to obtain the necessary qualifications

Overview

4
4
years of post-secondary education
5
5
years of professional experience

Work History

Garden laboring landscaper

Student job search
Henderson
01.2024 - 01.2025
  • Planting and weed removal it's basically the gist of it all
  • Maintained gardens and outdoor spaces across West Auckland properties.
  • Mowed lawns, edged borders, and trimmed hedges for clean presentation.
  • Planted shrubs, trees, and seasonal flowers in prepared soil beds.

Retail assistant

The warehouse
Westgate
04.2020 - 12.2021
  • Scaled ladders to stock and pack heavy products efficiently
  • Engaged with lost customers to identify and address their needs
  • Assisted manager in securing sales on targeted products
  • Operated point of sale systems for sales, returns, and exchanges.
  • Restocked shelves and maintained merchandise presentation across department displays.
  • Resolved customer questions with friendly service and clear product guidance.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Kept up-to-date knowledge of all products available in the store.

Education

Short Course - New Zealand Certificate of Service Sector skills

NZQA
Waitakere City, NZ
04-2019

Certificate - occupational Health and safety

AUT

NCEA Level 3 -

NZQA New Zealand
Massey Campus, 0614
09.2013 - 01.2018

Skills

  • Comfortable operating via computer/tablet
  • Comfortable operating via phone
  • Comfortable operating via email/live chat
  • years of laboring predominantly in a garden role
  • Comfortable to do the heavy lifting
  • Sound knowledge of store work and strict safety procedures
  • Detailed knowledge of customer service from returns/exchanges to merchandising unpacking/unloading of stock plus stock rotation for food related produce
  • Passionate about gaining experience with technology
  • Strong English skills both written and spoken
  • Passionate about improving customer experience
  • Comfortable in a performance based work environment
  • Capable of rapid knowledge of store products and helping a customer make a well informed decision in their purchase
  • Confident enough to return directly to work despite a particularly difficult customer
  • A cooperative and reliable team member who is open to criticism without being snark or combative
  • I am always happy to help the managers secure targeted sales on a specific product

INTERESTS

My sole interest is personal development i want to achieve and continue to achieve as I am a results driven individual,  I am additionally happy to undergo training and development programs within the company. I am sending my application to almost any industry currently hiring right now, sales/store/warehouse/labour/restaurants i am down for any work environment and consider myself an adaptable candidate so I'd appreciate you reading carefully over my skills and experience before sending me a rejection email assuming I do not meet the requirements of the role because the current job shortage deemed it fit to make me a jack of all trades to squeeze into any employment i can, consequently my phone line is open from time of my application and I am one phone call away. 

Thanks for taking a look over my resume and I hope for the best but expect the worst.

My business 🪖

  • I am the owner of an E=store called militariastoreNZ where I sell coats bayonets and various other odds and ends of militaria and surplus within new zealand i enjoy engaging customers and I equally enjoy making a sound profit. You can usually tell me apart because I am typically wearing a trench coat or a greatcoat i just love milsurp

Work safety and professionalism ⚠️

Drug test check
Ministry of Justice check
Children's Worker Safety Check

References available for contact at managers request i have quite a few positive references

Certificates all available for viewing by managers request 

The only disability I have is autism but it only effects my social skills and has cost me a fair share of job interviews so I typically miss subtle social cues so I only need you to be direct with me at all times, i may not show facial expression much but I am incredibly interested in working as it will enable me to continue to collect qualifications it doesn't effect my work performance i have confirmed referrances to back that up,

My references you can talk to about me 📞

  • Winda
  • Louis
  • Rosanne
  • All three can put in a good word for me as I have never had bad work performance although I have been told some don't like my trench coat 😅 regardless I am able to forward phone numbers for each should you wish to conduct a background check and thank you for taking the time to read my application

Timeline

Garden laboring landscaper

Student job search
01.2024 - 01.2025

Retail assistant

The warehouse
04.2020 - 12.2021

NCEA Level 3 -

NZQA New Zealand
09.2013 - 01.2018

Short Course - New Zealand Certificate of Service Sector skills

NZQA

Certificate - occupational Health and safety

AUT
Roland James Wolfe