Romeeza Sahib
Auckland,New Zealand
Summary
Enthusiastic and reliable Business Manager and dedicated to providing excellent services to a portfolio of customers making sure customers needs are met. Managing the customers portfolios in maintaining long term relationships and maximizing the sales opportunities. More than 10 years of experience of a proven track record of job success. Able to effectively self-manage the office and independent projects, as well as collaborates as part of a productive team. Residence of New Zealand with a full drivers license.
Overview
16
16
years of professional experience
Work History
Business Manager
Burj Earthworks Ltd
Auckland, New Zealand
01.2019 - Current
- Maximising sales opportunities, developing and manintaing customer relationships.
- A great listener when it comes to internal and external customers and the stakehoulders, to provide the best of the services.
- Managing self-managed office in accounts and fleet management employees
- Experience in MYOB, MS Word, Excel, Powerpoint presentations- Invoicing, quotations, payables, reconciliations and debt collections
- Debt collections via phone calls and emails with customers
- Generate financial and management reports to assist management with business strategy and cost controls
- Strict compliance with regulatory agencies and supervisors
- Build and strengthened long lasting client relationship based on accurate price quotes and customer centric terms
- Monitor and analyse customer's feedbacks to identify opportunities for improvement
- Experience using EROAD gps tracking system, monitoring on a day to day basis for hazards & health and safety concerns for the fleet
- Training the employees with new programs for driving purposes
- Human resources chores, recruiting process and getting employees contract and other documents prepared.
Accounts Manager
Pac Imports & Exports Ltd
08.2015 - 11.2018
- Accounts receivables, Payables, Payroll, Reconciliation, Monthly reporting, Customer services & handling queries
- Prepared annual budgets and monitored actual performance against budget goals.
- Developed and implemented sales strategies to increase market share.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Managed daily operations of sales department, including supervision of staff members.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
Lending Manager & Debt Collections
Fiji Development Bank
Fiji
10.2007 - 02.2014
- Planning, monitoring and supervising the implementation of rehabilitation and recovery strategies for TIA (Troubled Impaired Accounts
- Developing appropriate strategies and plans including liaison with borrowers, negotiation with potential purchasers and financiers to recover debts under delegated portfolios
- Supervise the TIAs assigned and ensure that the conduct of each enterprise is in accordance with the units workout plan and deadlines
- Quality & analytical report writing and securities
- Achieving the annual targets by timeliness of recovery actions/project supervision
- Supervising and maintaining current loan portfolios
- Preparation of projected cash flows for business loan applications
- Awarded for high performance in new loan applications.
Education
Post Grad in Accounting (Level 7) -
Manukau Institute of Technology
Diploma in Accounting & Finance -
Fiji National University
Skills
- Excellent understanding needs of the customers, making sure they receive the best of the services and are satisfied with all the requirements
- Debt collection skills, by personally confronting the customers and liasing via calls and emails
- Maintaining the arrears portfolios and following up to meet the
- Strategic Planning
- Exceptional organizational skills in relations to the competencies and demand
- Ability to meet KPI's, sales targets and exceed expectations
- Handling troblesome accounts and conflict situations with ease
- Trade Requirements
- Solving customers and stakeholders concerns with positivity, that the customer and stakeholders feel appreciated
- New Account Creations
- Selling & Advertising
- Revenue Retention
- Strong Lead Development Skills
- Sales Solutions
- Staff Management
- Time Management
- Compliance Requirements
- Goals & Performances
- Internal Auditing
- Administrative Oversight
- Documentation
- Investigation
- Reporting
References
To be supplied on request
References
References available upon request.
Timeline
Business Manager
Burj Earthworks Ltd
01.2019 - Current
Accounts Manager
Pac Imports & Exports Ltd
08.2015 - 11.2018
Lending Manager & Debt Collections
Fiji Development Bank
10.2007 - 02.2014
Post Grad in Accounting (Level 7) -
Manukau Institute of Technology
Diploma in Accounting & Finance -
Fiji National University
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