Romia Rajput
Whangarei,Northland
Summary
A motivated, resilient and compellingly persuasive individual who loves nothing more than helping customer resolve their problems or find things that they want. Having a professional appearance and a respectful, business-like manner, I am a service orientated professional who is very confident when handling enquiries, complains and communications. I am a team player, who is able to work timely demands and effectively manage multiple workloads.
Overview
8
8
years of professional experience
1
1
Certification
Work History
sales executive
NOEL LEEMING
04.2022
- Helping customers to find the right products
- Selling product services
- Handling customer issues
- Apply finance for the customers
- Handling Cash till
- Follow up the customer orders.
sales representative
FURNITURE NOW
01.2022 - 04.2022
- Selling furniture
- Handling customer complaints and orders
- Handling cash till
- Schedule the customer order.
Check-out Operator
Pak n Save
07.2018 - 12.2021
checkout operator
PAK n SAVE
12.2018 - 10.2018
- Customer service
- Till handling
- Product scanning
Assistant To Charted Accountant
Ashwani Kumar Co. ltd
03.2017 - 09.2017
- Book Keeping
- Managing Customer Services
- Assisting in the Data Entry Process
Customer Relationship Manager
Punjab National Bank Metlife
02.2015 - 12.2016
- Inbound and Outbound calls
- Selling Bank's policies
- Mutual Fund
- Negotiation payment arrangements
Assistant Relationship Manager
INDUSIND BANK
10.2014 - 01.2015
- Inbound and Outbound calls
- Selling Bank's policies
- Mutual Fund
- Work on leads
Education
Masters In Business Administration - Marketing And Human Resource Management
Punjab Technical University
India05.2014
Bachelor Of Business Admin. - Business Management
Lovely Professional University
India05.2012
Skills
Communication skills
Time management
Attentiveness
Patience
Goal oriented
Empathy
Key Strengths Skills
- Proficient in administering Microsoft server 2003-2012 with competency in active directory, group policies, RAID, backups etc.
- Advance skills and experience in using windows 7, vista, XP
- Advance skills in using MS Word, Excel and outlook 2003, 2007 and 2010
- Advance skills in understanding of Web hosting servers, application servers, content management systems, DNS zones and server monitoring
- Support of email, faxing, scanning support as required.
- Input information into data systems.
- Source, process and interpret data to provide information.
- Accuracy and highly attention to details.
Core Competencies
Articulate communicator and effective in influencing others. Good self-presentation., Strengths in problem & conflict resolution. Skills in handling sensitive issues., Ability to facilitate personal growth and development. Skilled in positive motivation and self-responsibility within team members. Skills that generate commitment and a sense of co-operation., Competent in accuracy and meeting targets. Capable of work under pressure.
Certification
I have been certified as the passionate promoter in sales last year by Noel Leeming company.
Timeline
sales executive
NOEL LEEMING
04.2022
sales representative
FURNITURE NOW
01.2022 - 04.2022
checkout operator
PAK n SAVE
12.2018 - 10.2018
Check-out Operator
Pak n Save
07.2018 - 12.2021
Assistant To Charted Accountant
Ashwani Kumar Co. ltd
03.2017 - 09.2017
Customer Relationship Manager
Punjab National Bank Metlife
02.2015 - 12.2016
Assistant Relationship Manager
INDUSIND BANK
10.2014 - 01.2015
Masters In Business Administration - Marketing And Human Resource Management
Punjab Technical University
Bachelor Of Business Admin. - Business Management
Lovely Professional University
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