Romy Alexas

• Demonstrated strong organizational and time management skills while managing multiple projects proved in Master Degree Programs, Certificate Courses or Tailor Made Programs.
• Learned and adapted quickly to new technology and software applications e.g. Academy 5, Website creating, editing, updating.
• Developed and maintained courteous and effective working relationships with partners & providers.
• Skilled at working independently and collaboratively in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help to colleagues & students.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
  

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls, email correspondence or in person.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Successfully ensured smooth operations in Patient Care & Treatment Management
• Inspecting & Completing diligently Accounting

• Increased patient retention through exceptional customer service and proactive follow-up on appointments or ongoing treatments
• Collaborated with other departments such as pharmacy, pathology & radiology to streamline workflows for efficient patient care delivery.
• Assisted physicians with examinations, procedures, and treatments to ensure optimal patient care.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Organizing Educational Meetings with Entertainment Factor

Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes while using advanced therapy techniques.

• Enhanced patient satisfaction by providing one-on-one attention & addressing individual concerns.
• Managed high-volume caseload & monitored daily schedules of colleges & patients.
• Recruited & Mentored new team members, fostering a supportive learning environment & sharing clinical expertise.
• Oversaw quality control measures, maintaining high standards for all project outputs.
• Budget control
• Built & maintained strong client relationships, leading to repeat business & referrals.