Ronak Mehta
Mumbai
Summary
Postgraduate Business student with strategic and analytical skills having previous work experience in businesses. Passionate about working in the business industry and can build customer relationships.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Restaurant Brands
, Auckland
03.2023 - Current
- My role at Restaurant Brands has equipped me with the skills to manage 200 clients per shift during peak times by which I was able to deliver exceptional client service and manage the POS and the CRM system while entering 50+ orders per hour with zero errors. I have also helped in training the staff by teaching them the technical systems.
General Manager
MR International
, Mumbai
11.2022 - 01.2023
- While working in this organization, I was communicating regularly with the manufacturers, managed their import-export documentation process and assisted the warehouse management team.
Business Development Intern
Dhruvil Pharma
, Mumbai
08.2022 - 10.2022
- Performed B2B marketing for Dental and surgical product segments by pitching to 100+ new customers and ensuring client acquisition, customer loyalty, and satisfaction.
- Consistently communicated with Division Managers identifying potential market share opportunities to maximize product and service offerings.
- Maximized and achieved distribution increase by 15% through strategic sales initiatives, establishing partnerships, and representing their needs and product requirements. Implemented technology Integration of payment gateways, analysis, and interpretation of financial data to track performance and assess key business drivers.
Education
Masters of Applied Business - Business Analytics
Unitec Institute of Technology
02-2024
Post Graduate Diploma - Sports Management
Greycells Education
Mumbai01-2020
Bachelor of Commerce - Commerce
University of Mumbai
Mumbai01-2019
Skills
- Product Knowledge
- Scheduling
- Complaint Resolution
- Problem-Solving Abilities
- Customer Relations
- Senior Leadership Support
- Project Management Abilities
- Team Development
- Lead Generation
Affiliations
- Represented my school in Football and Cricket.
- Net bowler for IPL teams in India (Rajasthan Royals and Delhi Daredevils)
- Captain of Chowghule Brothers Team in C division Times Shield Cricket at the corporate level in India.
- Represented A-division clubs and teams at Club Level in India.
- Played under-19, under-23, and under-25 state selection matches for Mumbai, India.
Languages
English
Full Professional
Hindi
Full Professional
Maori
Elementary
Gujarati
Native/ Bilingual
Timeline
Customer Service Representative
Restaurant Brands
03.2023 - Current
General Manager
MR International
11.2022 - 01.2023
Business Development Intern
Dhruvil Pharma
08.2022 - 10.2022
Masters of Applied Business - Business Analytics
Unitec Institute of Technology
Post Graduate Diploma - Sports Management
Greycells Education
Bachelor of Commerce - Commerce
University of Mumbai
Similar Profiles
Fawaz AlgahafiFawaz Algahafi
Waiter at Restaurant BrandsWaiter at Restaurant Brands
Thang NguyenThang Nguyen
Server at Restaurant BrandsServer at Restaurant Brands
Yakov DubrovskyiYakov Dubrovskyi
Assistant Restaurant Manager at Restaurant BrandsAssistant Restaurant Manager at Restaurant Brands