Ronalie Rodriguez
Auckland,AUK
Summary
Compassionate Massage Therapist known for productivity and efficiency in task completion. Possess specialized skills in Swedish, deep tissue, and sports massage techniques. Excel in communication, empathy, and adaptability, ensuring personalized client care and satisfaction. Use these soft skills to enhance therapeutic outcomes and foster repeat business.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
5
5
years of professional experience
Work History
Massage Therapist/Receptionist/Sales Marketing Executive
DoubleTree by Hilton Old town
Qatar, Doha
09.2022 - 12.2024
- Safeguarded client experience, maintaining confidentiality and upholding commitment to safety.
- Collaborated with healthcare professionals, such as chiropractors and physical therapists, to coordinate client care.
- Advised clients on post-treatment care and recommended follow-up sessions as needed.
- Cultivated loyal clientele and high rate of referrals based on quality of massage services.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
- Managed appointments through scheduling software systems with accurate records of services rendered.
- Promoted additional services and products available at the spa in order to increase revenue stream.
- Protected workplace culture by building relationships with team members, respecting diversity and supporting goals.
- Worked with oils and treatment aids to improve massage experiences.
Massage Therapist,Spa Reception
Majectic Hotel
Qatar, Doha
03.2020 - 11.2022
- Safeguarded client experience, maintaining confidentiality and upholding commitment to safety.
- Collaborated with healthcare professionals, such as chiropractors and physical therapists, to coordinate client care.
- Advised clients on post-treatment care and recommended follow-up sessions as needed.
- Helped clients tackle different types of stress by releasing knotted muscles with advanced massage techniques.
- Educated clients on proper post-treatment care such as stretching exercises or lifestyle changes that could enhance the effects of the massage.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Cleaned table and space between appointments to protect client health.
- Documented client sessions, progress, and feedback to monitor effectiveness of treatment plans and adjust as necessary.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Protected workplace culture by building relationships with team members, respecting diversity and supporting goals.
- Organized and maintained full schedule of appointments with clients of different ages and physical needs.
- Conducted client assessments to determine appropriate massage methods based on individual needs and preferences.
Education
Computer Technology - Computer And Information Sciences
AICS
Pacita Laguna Philippines04-2011
Bachelor of Science - Bachelor of Science And Technology
Notre Dame of Marvel Univeraity
Koronadal Philippines 03-2005
Skills
- Client assessment
- Anatomy application
- Massage techniques
- Post-treatment care
- Collaboration with healthcare
- Customer service
- Stress management
- Referral generation
- Communication skills
- Attention to detail
- Massage demonstration
Languages
English
First Language
English
Intermediate (B1)
B1
Timeline
Massage Therapist/Receptionist/Sales Marketing Executive
DoubleTree by Hilton Old town
09.2022 - 12.2024
Massage Therapist,Spa Reception
Majectic Hotel
03.2020 - 11.2022
Computer Technology - Computer And Information Sciences
AICS
Bachelor of Science - Bachelor of Science And Technology
Notre Dame of Marvel Univeraity