Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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Roni Thomas

Roni Thomas

Summary

Results-driven professional with a passion for tackling challenges in a fast-paced environment, seeking opportunities for personal development and increased responsibilities. Experienced inbound specialist with a solid background in customer service and logistics management, known for optimizing processes, enhancing client satisfaction, and fostering team collaboration to achieve goals. Possesses excellent communication and problem-solving abilities, adept at adapting to evolving demands and consistently delivering high-quality outcomes. Known for reliability, ensuring smooth operations, and driving ongoing enhancements within the organization.

Overview

10
10
years of professional experience

Work History

Inbound Specialist & Event Planning

Woolworths New Zealand
11.2024 - Current
  • Manage the set-up of supplier/purchase order scheduling into the DC network for maximum efficiency and availability. Slot purchase orders into DC’s at appropriate times. Implement efficiencies to the inbound operations e.g. ensuring your flow of stock into DCs is smooth across the day and week.
  • Identify, communicate and resolve known and unexpected issues impacting inbound such as ferry cancellations, rail closure etc. Negotiate changes to DC operations to resolve constraints.
  • Build collaborative working relationships with Primary Connect, 3PLs, Supply Planning and Commercial teams. Managing and influencing storage levels at DCs & 3PLs to optimise cost and ensure no operational issues arise as a result from DCs being too full.
  • Monitoring the arrival of containers and managing the prioritisation of container unpacks in collaboration with Nexus, ACFS, Americold, Hiltons, Supply Planning and DCs.
  • Taking appropriate measures to ensure on time delivery of IWTs as well as prompt investigation and resolution of any IWTs lost in transit.
  • Manage the movement of stock for major events (e.g. Christmas, Easter etc.) into the DC and the Store network. Plan for drop dates aligning with DCs and store operations. Assist with the creation of allocations to optimise sales opportunity for all stores whilst minimising markdown at the end of the season. Facilitate the allocation of non-standard articles into the store network.
  • Ensure progress against allocated and self-identified continuous improvement initiatives.
  • Event planning and allocation are also part of this role which means to make sure for any seasonal activity and Job buy events to be planned and managed by collaborating with internal and external stakeholders.
  • Making sure there is stock in Dc for before the allocation are released in a timely manner to meet the On show dates in store.
  • Skill sets gained - Superior relationship management in building rapport with peers/stakeholders of all levels and resolving conflict to achieve business outcomes. Strong detail orientation and demonstrated ability to make independent decisions and develop creative solutions to meet business needs. Positive attitude and a desire to understand the root cause of situations or problems. Strong numerical reasoning with the abilities to identify issues and take remedial actions.
  • Managed inbound communication, ensuring timely and accurate response to customer inquiries.
  • Collaborated with cross-functional teams to streamline processes and enhance service delivery.

DC Ranging and Allocation Coordinator

Woolworths New Zealand
02.2022 - 11.2024
  • Execute an integrated end-to-end product cycle work stream
  • Be proactive and timely in identifications of risks in meeting “in store dates” and communicate effectively to stakeholders
  • Manage Pick slots at respective DC’s and ensure rules of engagement are followed
  • Execute a strategic network-ranging decision
  • Responsible for executing allocations that deliver full availability on planned dates to support Merchandise initiatives
  • Address all issues around system capabilities and failures
  • Coordinate the SLOB Clearance program effectively and in accordance to the business process and timelines
  • Collaborate with Supply planning and use existing reports to identify opportunities to reduce over-stocks
  • Skill sets gained – Stakeholder engagement & relationship-building skills, A high level of attention to detail, excellent communication skills with the ability to engage and build relationships with key stakeholders across the business

Supply Planner Produce

Woolworths New Zealand
06.2020 - 02.2022
  • Balance store orders with stock availability from growers
  • Process changes to grower's purchase orders as a result of demand changes from stores
  • Source and process opportunity buys from growers
  • Add, change, and remove promotions in the Promotions system
  • Check that intended promotions are loaded correctly in the Promotions system for store execution
  • Accurately brief advertised promotion and in-store promotional display in the PRM
  • Manage queries from stores and suppliers on behalf of Category Managers
  • Coordinate additional tasks for the Category Manager (e.g. Allocations)
  • Prepare internal stakeholder updates and communications (e.g. Daily Bulletins) as required
  • Other day-to-day administration as required
  • Skill sets gained – Multitasking skills, Analytical skills and prioritising task under pressure, interpersonal skills, knowledge on product lifecycle and process improvement

Produce DC Receival and Audit Officer

Woolworth NZ
06.2017 - 06.2020
  • Inspect & check incoming deliveries against supplier documentation ensuring correct stock and accurate crate counts are recorded.
  • Complete checks of store loads against pick sheets to ensure pick accuracy versus store order.
  • Ensure DC complies with safe stacking procedures and that store loads comply with Health & Safety requirements.
  • Inspect inbound goods against specifications & complete required reports as per WQA requirements.
  • Review, Problem Solving & enhancements to the QC database system
  • Keep the business informed of:-
  • Potential issues that can affect the quality of products or services to stores.
  • Situations or events that will impact on supply and /or the profitability of the business.
  • Unsafe work practices in DC.
  • Skill sets gained - Develop Collaborative Relationship between Supplier, DC,3PL and Store team, Data Analysis and leverage insight, Manage Risk and Resources, Time management and prioritizing issues based on the seriousness and other factors

Produce Manager

CD Hauraki Corner
05.2016 - 06.2017
  • Strong and clear communication skills to effectively interact with customers and team members
  • Excellent prioritization skills that help to manage workload.
  • Meeting daily and weekly targets, ordering, stock taking and rostering
  • Implement promotion planning with great detail and in a timely manner.
  • Training and developing produce team members.
  • Skill sets gained - Leadership skills, Effective Planning to achieve budget and be on top of the previous year to day sale, Team management skills, Mentoring.

Produce Assistant (Partime)

CD Hauraki Corner
09.2015 - 05.2016
  • Manage Stock with freshness and quality.
  • Customer Engagement.
  • Minimize Stock Loss.
  • Skill sets gained- An eye for quality and freshness in produce. Teamwork, Customer engagement, Communication.

Education

Postgraduate Diploma - Computing and Information Science

Auckland University of Technology
Auckland, NZ
07-2016

Bachelor - Electronics and Communication Engineering

Anna University
Chennai, India
07-2013

Skills

  • Attention to detail
  • Excellent people management and time management skills
  • Outstanding leadership and negotiation skills Consistent Learner and Team Facilitator
  • Outgoing, friendly personality, confident dealing with customers and stakeholders (internal and external)
  • Strong mathematical and analytical skills
  • Responsible, honest and adaptable
  • Have strong problem-solving skills always ready to find solutions
  • Proficient in the use of SAP, Excel, Word, PowerPoint, Replenishment Central, Tableau
  • A decision maker and Critical thinker
  • Relationship building with senior stakeholders
  • Able to adapt to new concepts and systems
  • Go-getter attitude
  • Goal-oriented mindset
  • Empathy and patience
  • Team player mentality
  • Reporting and analysis
  • Vendor coordination
  • Transportation coordination
  • Escalation management
  • Strong interpersonal skills
  • Teamwork and cooperation
  • Time management
  • Self-motivated and independent
  • Attention to detail
  • Organization and prioritization
  • Relationship building
  • Task prioritization
  • Inventory management
  • Cross-functional collaboration
  • Cost reduction strategies
  • Freight coordination
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Clear communication
  • Organizational skills

Hobbies and Interests

Playing Competitive Soccer., Traveling., Meeting people from different paths of life to learn and grow as an individual., Riding motorcycles and visiting new places

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Malayalam
Professional Working

Timeline

Inbound Specialist & Event Planning

Woolworths New Zealand
11.2024 - Current

DC Ranging and Allocation Coordinator

Woolworths New Zealand
02.2022 - 11.2024

Supply Planner Produce

Woolworths New Zealand
06.2020 - 02.2022

Produce DC Receival and Audit Officer

Woolworth NZ
06.2017 - 06.2020

Produce Manager

CD Hauraki Corner
05.2016 - 06.2017

Produce Assistant (Partime)

CD Hauraki Corner
09.2015 - 05.2016

Postgraduate Diploma - Computing and Information Science

Auckland University of Technology

Bachelor - Electronics and Communication Engineering

Anna University

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Roni Thomas