Ronit Shrestha
Auckland,New Zealand
Summary
Dedicated and hardworking professional with a proven track record in ownership, management, leadership, and communication. Detail ordinated in problem-solving and planning. Eager to utilize expertise to make an immediate impact in a new role.
Overview
10
10
years of professional experience
Work History
Food & Beverage Supervisor
Montana Food and Events- Flame tree
02.2023 - Current
- Oversee planning and execution of food and beverage services at events
- Carrying out briefing prior to the events and assist with training for FOH Staff.
- Ensure quality and presentation standards are met
- Coordinate with teams and clients to meet their requirements
- Handle customer inquiries and resolve issues during events.
- Maintain inventory and stocktake of beverage and equipment.
- Manage and maintain costs according to company guidelines
- Ensure compliance with health and safety regulations
Owner/Operator
Kind stranger cafe
09.2022 - 12.2023
- Look after all aspects of the business, ensuring its smooth operation, financial profitability, and customer satisfaction
- Create and update menus, ensure food safety compliance
- Oversee daily operations, manage inventory.
Cafe Manager
Miann (Sweet Cuisine Ltd)
08.2017 - 02.2022
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Recruiting, training, and supervising café staff
- Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence
- Ensuring that all café expenses are within budget and identifying ways to decrease operational costs
- Receiving delivered café supplies and verifying that the correct items and quantities have been delivered
- Taking inventory of café supplies and ordering new stock as needed
- Resolving customer complaints regarding food quality and customer service
- Suggesting new menu items based on customers' preferences and feedback
- Kept cafe in full compliance with health code standards
- Identifying strategies to retain and attract customers.
Senior Barista
Miann (Sweet Cuisine Ltd)
06.2016 - 06.2017
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments
- Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers
- Packaging food and beverages for sale
- Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods
- Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils
- Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality
- Updating signage and displays to attract customers
- Taking inventory and replenishing items in display cases, at tables, or behind the counter
- Working as part of a fun, high-energy team
- Adhering to all food safety regulations and quality controls.
All Rounder
Green Bean Cafe
08.2014 - 05.2016
- Welcomed customers and answered questions regarding menu items and preparation methods
- Preparing and serving food and drinks
- Taking orders from customers, and advising on daily specials or allergens
- Operating a point-of-sale terminal and EFTPOS machine
- Cash handling and banking
- Clearing up used dishes and cutlery from tables and wiping them down, ready to reset
- Taking dirty plates and cutlery to the kitchen for washing
- Washing plates, cutlery, and utensils
- Cleaning coffee grinders, coffee machines, blenders, and equipment
- Refilling drink fridges and snack displays
- Cleaning and maintaining the service area to food safety standards.
Education
Diploma In Hospitality Management - Hospitality
Aspire2 International
Auckland, New Zealand01.2016
Skills
- Originality and Creativity
- Management Training
- Staff Motivation and Discipline
- Customer Deliveries
- Mind Manager
- Guest Experience Management
- Teamwork And Work Under Pressure
References
- Roshan Shakya, Food And Beverage Manager - Flame Tree, Roshan@montanafoodandevents.co.nz, 021656749
- Thomas Lama, Real-estate Salesperson - Barfort & Thomson, thomaslama710@gmail.com, (022) 187-0556
Timeline
Food & Beverage Supervisor
Montana Food and Events- Flame tree
02.2023 - Current
Owner/Operator
Kind stranger cafe
09.2022 - 12.2023
Cafe Manager
Miann (Sweet Cuisine Ltd)
08.2017 - 02.2022
Senior Barista
Miann (Sweet Cuisine Ltd)
06.2016 - 06.2017
All Rounder
Green Bean Cafe
08.2014 - 05.2016
Diploma In Hospitality Management - Hospitality
Aspire2 International
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