Ronnie Wang
Summary
Communicative and organized Client Advisor with experience providing exceptional client support services. Adapt at managing existing client relationships and formulating and implementing advice.Detail-oriented team player with strong organizational skills.Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Client Advisor
Louis Vuitton - LVMH
05.2023 - 11.2023
- Provide exceptional customer service to all clients, ensuring that their needs are met and exceeded.
- Develop a deep understanding of the Louis Vuitton product range, including features, benefits, pricing, and availability.
- Utilize sales techniques to maximize revenue opportunities while providing an excellent client experience.
- Maintain up-to-date knowledge on current trends in fashion and luxury goods.
- Assist with stock management, replenishment, and inventory control.
- Ensure store is kept clean and organized at all times
- Greet customers warmly upon arrival and provide assistance as needed.
- Handle cash transactions accurately and efficiently.
- Follow company policies and procedures for security and safety.
- Participate in team meetings and training sessions.
- Provide feedback to management regarding customer requests or complaints.
- Actively promote loyalty programs and other special offers.
Advertising Account Manager
Indexmobi
08.2022 - 04.2023
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Helped customers in determining design and layout of sold and spec ads.
- Created and presented media and advertising packages to prospective customers.
- Assist with the management of current advertiser partnerships by quickly building personal relationships with clients and assessing opportunities to build revenue.
- The capability to navigate partnerships spanning multiple traffic sources, including Email, Social, Native, Listicle, Paid Search marketing, and more while providing solutions to the complex problems they encounter.
Trainee Flight Attendant
Japan Airlines
10.2020 - 07.2022
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Education
Bachelor of Management - Tourism Management
Fuzhou Technology And Business University
Fuzhou,China06.2018
Skills
- Business Development
- Client Relationship Management
- Sales Strategies
- Client Support
- Payment Processing
- Direct Sales
- Teamwork and Collaboration
- Converting Leads
- Budget Understanding
- Campaign Support
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Japanese
Limited Working
Chinese (Cantonese)
Limited Working
Timeline
Client Advisor
Louis Vuitton - LVMH
05.2023 - 11.2023
Advertising Account Manager
Indexmobi
08.2022 - 04.2023
Trainee Flight Attendant
Japan Airlines
10.2020 - 07.2022
Bachelor of Management - Tourism Management
Fuzhou Technology And Business University
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