Roohi Mahajan

Currently volunteering at Salvation Army, where I engage with customers, provide assistance, and ensure showroom is well-organized. Additionally, I operate cash machine, handling transactions effectively and accurately.

• Collaborated on projects for Jones Family Farm sheep milk and cheese, contributing to marketing strategies,marketing research and brand awareness.
• Participated in sales meetings, gaining knowledge of Key Performance Indicators (KPIs) and Customer Relationship Management (CRM) systems, offering insights for enhancing marketing approaches.
• Received commendation and positive feedback from General Manager for demonstrating excellence in Positive attitude and enthusiasm for tasks and team collaboration, executed tasks with precision, ensuring high standards of quality and attention to detail. Demonstrated strong verbal and written communication skills, effectively conveying ideas and information to both internal and external stakeholders.

• Collaborated as Sales assistant for surgical instruments, actively engaging in AAHNSF-2022 conference held in Philadelphia, Pennsylvania, USA.
• Attended and contributed to NZ SOCIETY ORL 22 HNS conference in Christchurch, NZ.
• Presented and participated in ORL-HNS 2023 conference held in Brisbane, Australia.
• Represented company in the AAO-HNSF 2023 Annual Meeting & OTO Experience in Nashville, Tennessee from September 30th to October 4th, 2023.

• Prepared nutritious and flavorful meals in large batches, catering to dietary preferences and restrictions of elderly residents at dementia care facility.
• Engaged with residents patiently, ensuring their satisfaction and enjoyment of meals while fostering supportive and comforting dining environment.
• Communicated effectively with residents to understand their food preferences and dietary needs, adapting menus accordingly to promote both health and enjoyment.
• Demonstrated empathy and compassion while interacting with elderly residents, creating meaningful connections and brightening their dining experiences through attentive care and conversation.

• Utilized advanced software applications for budgeting, rostering, and menu costing, optimizing efficiency and accuracy in administrative tasks.
• Acted calmly and decisively in high-pressure situations, maintaining composure and leading by example to motivate team members and achieve objectives.
• Maintained strict adherence to food safety and compliance regulations, ensuring highest standards of hygiene and safety in kitchen operations.
• Cultivated positive relationships with customers through attentive communication and personalized service, enhancing overall dining experience.
• Fostered collaborative and supportive work environment, encouraging open communication and teamwork among staff members to achieve common goals.

• Founded and operated Jewels of All Limited, successful baking business specializing in providing high-quality baked goods and conducting comprehensive baking classes for adults.
• Managed all aspects of business, including accounting, budgeting, planning, and coordination, ensuring seamless operations from order placement to delivery.
• Cultivated loyal customer base through consistently delivering exceptional products and services, earning reputation for excellence in local community.

• Served as face of business, representing Jullsurg Limited with professionalism and enthusiasm while interacting with customers.
• Managed invoicing and quotation processes, ensuring accuracy and timeliness in financial transactions and documentation.
• Coordinated and organized overseas conferences, demonstrating strong planning and logistical skills in booking venues, arranging accommodations, and overseeing event logistics to facilitate successful outcomes.